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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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Incredible lightsaber and service.
Quick and easy
These guys are prompt, professional, and creative. To say that they are remarkable would be a gross understatement! This is my Second Grab bag and Love it as much as the first!
Even though there are so many options, but the interface for choosing the options is straightforward! It is regretful that shipping cost is per piece and there is no savings in ordering multiple sabers in one shipping. Delivery time is really awesome! (Probably what we pay for the shipping -- FedEx.)
The Emerald Saber with sound is a great option. Order was smooth and completed promptly.
Delivery arrived on time and product was received as expected.
Very detailed explanation of all purchasing options. Very reasonable prices.
It shipped right away. I was expecting it to take a lot longer.
I am completely satisfied with what I got EXCEPT for the clash on flash. I ordered arctic blue to match the blade color and got white instead. Pretty disappointed that such a mistake was made but on the whole not too big of a deal.
It would be cool if the sounds played were a bit more responsive to the motion of the saber but I'm not surprised since it is really just a toy.
Overall 4/5 and satisfied with my order.
The service is amazing. I had to change my deliver address due to going out of town. Cory from Ultrasaber fixed it for me and was great at comunicationg the order.
2nd time ordering. The guardian saber I purchased the first time was excellent can't wait to see the next sabers :)
I'm overall satisfied with the service I've been provided by Ultrasabers, and recommend it to all.
So much awesome stuff to choose from, I am overwhelmed..
IT WAS AMAZING
Your website is impressive - a ton of content and easy to navigate. The ordering process was great.
Update: I received my order, and I could not possibly be more impressed. My son absolutely loves his ultrasaber, and he will have it for decades. Great product, and very impressive customer service. Thank you very much.
Please add to the saber some more details or a short operator manual with basic info, like for example how to dim light in the blade.
Sensibly laid out and easy to use. Would definitely recommend!
The site is really easy to use and navigate, and the sabers are an amazingly high quality.
My experience with Ultra sabers was great! I received my saber within just a few days. This was the best part of my experience. There are other companies out there that should take note of this!
Very nice and easy site to navigate. I like all the videos that detail the products, so that you can make an informed choice in your lightsaber. Quality of the product is excellent and will order again!
The ordering process was easy and quick, I only wish there was some more info on international shipping times upofront, like some projected times for delivery to the various continents.
In the end, it turned out the shipping was really fast, and I got my saber to Europe only a few days later.
The overall saber is of great quality, and I'm excited to use it as both a cosplay prop, and as decoration for my home.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck