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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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The site is very streamlined and user friendly. The only comment I could make is to allow opening multiple tabs with right click so comparing sabers is easier.
Modifying the options resets my previously chosen options.
Very happy with Ultrasabers.com. In a prior purchase, received very prompt and helpful emails when I had a technical issue with Obsidian soundboard software. The website is really well designed and the videos and feedback regarding the products and options are very helpful. Mostly, the quality of the products is superb.
The shopping experience that I had this time was really really great like all the other orders that I have place with Ultra Sabers in the past. Every thing was easy to find, great prices and customizing options that I had to choose from are great. Ultra Sabers has the best website and products, Product selections and custom options I've ever seen. I highly suggest others to try Ultra Sabers for there saber needs.
Large choice, every stage is explained well
My only complaint is that I wasn't able to see pictures of each custom option while shopping for lightsabers. Otherwise everything went well and I'm very happy with my purchase!
Faster and good shop
Delays here and there that you need to follow up on
The best purchase i have made in a long time- I love this lightsaber and there are virtually no flaws.
Very informative, hassle free. Delivery time was very fast and was able to track the order thru every step of the process. Super happy with the whole process. And the video's on the website are so helpful, whatever questions I had, I was able to look at the video's for step by step instructions, easy to follow. The saber itself is high quality and beautifully crafted. Highly recommend Ultrasabers, and plan to buy from them again in the future!
Simply Awesome. Customer service some of the best I have ever scene.
Easy and fast layout to navigate.
Color me impressed. This was the first purchase I've made from US, and it has been a great experience. I ordered the lightsaber as a birthday gift for my son. I ordered it on May 3rd and got it May 6th! It sure beats waiting 4 - 9 months for a lightsaber. The hilt is good quality, and the sound is loud. The blade color - Sunrider's Destiny is absolutely beautiful! Very cool blade plug as well (Circle).
My daughter's birthday is at the end of next month, and I will be ordering another saber for her. After that, I'll get one for myself!
Heard good things about your company, I really look forward to receiving my new saber.
As always UltraSabers Is my 1 stop shop for anything Saber related.
I love the Ultrasabers.com website, except for the wishlist feature. I do wish that your preferences to your saber would be saved with your saber when you add it to your wishlist, so you don't have to go through all the options each time, but aside from that I love it. I especially love that you're not one to hide when you've got special promotions and deals going on like some companies, and you tend to put those right out there on your site and emails. It took me a little bit to get the hang of the navigation, but it has a logical flow and it makes sense, and it really isn't that hard to use. Really appealing!
The grab bag made it affordable, barely. Hoping for a good outcome.
It took some time understand how your process is, but it got quite easy with the youtube video. I did not receive my car charger
Happy with the selection and ordering process, shipment was fast.
Straight forward. Could wish for USPS to Australia, but fed Ex is fast.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck