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Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.
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It is absolutely epic. The whole process from beginning to end was smooth. The saber is perfect, and screams darkside.
Amazing shipping time and manufactured quality.
Great delivery time of 4 days from order to receiving.
Great customer service with quick response to all inquiries.
Good
Throughout the entire process, Linda was amazing. She was able to add product and requests after the initial order and was professional and friendly at every step. At initial inspection the products seem worth the price. I was given a "grab bag initiate stunt blade" for ordering a given amount of product, but "coincidently" my "grab bag" blade was a different color than the other three blades I ordered. Thank the guys back in the product room for that!
Products ordered were great. We paid over $30 for overnight fed ex shipping and about 2 weeks later the package arrived regular US mail with postage marked of $2.42. We'll be contacting Ultrasabers for a postage refund.
First order, saber is much better than expected!
The delivery time was much faster than I expected. I was told it might take several weeks to come in, but it only took six days!
I have made multiple purchases from you guys, and I am happy with every one of them! Keep up the great work!
My son has waited a long time to get one of these. I was worried about quality but after finding your company/ website, I decided it was time. My son loves it and the quality is everything you advertise. We are so pleased with the product. Thank you!
Good quality build sabers. Bright blades, very nice sound and the feel is very nice. Overall, these are awesome sabers and the price is very fair. Purchased two so far and I am very satisfied with both. I will definitely be returning soon to order my third saber. If anybody is reading this, then your obviously interested in purchasing your first saber and trust me, you will not be disappointed if you put your trust in ultrasabers to give you a great experience ordering/building your saber waiting anxiously for fedex to deliver it to your door and unboxing your first ( and not last...trust me) awesomely, beautifuly crafted lightsaber. A little warning that you will experience a uncontrollable smile and waves of goosebumps.
I made some mistakes while ordering but the people at Ultrasabers caught it and helped me get what I wanted. The saber is very well constructed and just overall awesome. Thank you so much.
A Little bit confusing and complicated but excusable with orders with high costs
Not bad, a simple video tutorial moving quickly from option to option would be nice for first timers.
The order process is intuitive and precise and the feedback was well done. Quality of the product is excellent and the turn-around time was under a week from order to in-hand. Kudos all around!
I got my saber very fast. About 3 days after ordering.
I received my ultrasabers in under a week & I was happy with how the lightsaber turned out! Definitely would recommend to friends!
I have a sf saber and have looked at many of the forges in picking my next ones. I think ultra saber charges for some features that others don't so I have over looked them in the past but the grab bag hilt just needs a blade and you have a great sparring blade.
Excellent! Sabers are definitely addicting.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck