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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The site was hard to navigate on mobile so I had to switch to desktop but once I did it was smooth sailing
Great Site and very intuitive
It was very easy. I had my saber in five days impressive. Ultrasabers is great. I will be checking this site from now on. Hope to shop here again soon.
The guardian is going to be my next purchase, followed by the scorpion.
I love ordering from you guys. Each time i do its like Christmas shopping and I know I'll be satisfied. You guys blow saberforge out of the water with your great prices and durable blades.
There are several other companies that make lightsabers, and every time I meet someone who has one of thone other sabers we talk about our experience. They complain about customer service, they complain about the wait time, they complain about the price, they complain about how sturdy the piece is and they complain about some other small details about the saber that they then had to modify. They then look to me to sympathize and all I can say is, "should of gone with ultrasabers."
Easy site to use and easy to understand options and instructions
Pretty easy nice
Really pleased and my kids are thrilled
Much more durable than toys r us junk.
Thanks
Straightforward, and side chat help was a nice bonus. Highly impressed and pleased with my product. Will definitely purchase more.
The site was easy to navigate.
The product is very high quality!
My son is already planning on what he wants to order next!
As usual the ultrasabers team did fantastic job. The electrum wind is a beautiful saber!
Need to fix the page that shows the lead times, it just flashes by and you cannot find that info anywhere else.
No other issues, the product is great, the website could use some tuning, but Im not buying the website. Very happy with the product i received. Packed well too.
The products were of a very high quality and prepared very quickly.
The courier delivered quite quickly as well.
This my 4th saber purchase and ordering went smooth. Received all the items that I ordered.
Ultrasabers are the best lightsabers out there. Me and my girlfriend only buy from Ultrasbers and together we have over 16 and more to come.!
Great website, wish to have a menu a bit more details for parts
Great website for ease of use. Products are great and customer service has been superb.
Feels sturdy, no blemishes, only complaint is the finish still is sorta brushed. And looks fresh from a machine. Could use a finish. Might make my own wrap on the hilt.
I will be purchasing more in the future!
Very easy to use site and wonderful end product.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.