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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Really simple, to the point, and easy to figure out. Good descriptive help for people who don't know what they're doing. Fantastic. :)
I had the pleasure of speaking to a representative today for an issue on a previous order and could not have been more pleased with the professionalism and attention that I received.
The turnaround time was phenominal and the website was very helpful in making my decision. The amount of choices was beyond expectation and the shipping department was Johnny on the Spot! Thanks for the great service and I look forward to doing more business with you in the future. May the Force be with you All!
Easy and great experience thus far. Always satisfied with ultrasabers
Very good:-)
I wasnt sure of what I would be getting from the grab bag, but it came out being what I was aiming for, for a start up saber collection.
Very good website. Love it
Chat very helpful in helping me design the product my grandson wants for Christmas
Great selection.
Recieved the product quickly and in good working order
I enjoy shopping here, I just wish the exchange rate was a bit kinder, but you guys are Awesome!
Little disappointed that the saber didn't come in an actual box.
Top notch.
Fast shipping, reliable, very satisfied.
Ordered on a Wednesday, received on Saturday. Very quick. Well built, beautiful light sabers.
Great, so far
A great shopping experience thank you for providing all the information I needed and having answers to all my question you guys are really awesome
Your website is fluid and smartly designed. Very easy to use! We love it!
So when I originally ordered this saber I was on the fence with either the premium sound board or the emerald. I went with the Primium Obsidian V4 sound board in Sunriders Destiny with silver clash and though I plan to get the emerald soon... THIS THING IS INCREBILE! And looks absolutely amazing!
It's easy to cycle through the sounds, the blade is nice a bright(I got the ultra heavy blade so it slightly dulls in color intensity at the end of the blade, but that has to do with your blade choice and plus I can swing it as hard as I please), easy to disassemble and reassemble, got to me incredibly fast! Put my order in on Tuesday the week of thanksgiving and it was in my hands on that same Friday. I could not be more pleased, and I will be back for more!
Delivery time was insane i ordered my saber day before Thanksgiving and Fedex is beating on my door three days later. I was thinking it take longer because of holiday. Love thier sabers ive put mine thru Hell sparing and never had a problem. Well be ordering from them again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.