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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Good product information and video reviews are great!
It's awesome will buy more
It was great, the delivery did take a while but was definitely worth the wait
Great website and experience. The system is easy to understand and use. I can't wait to see what I get!
Very happy. Arrived in about 6 days from the time I ordered it.
Generally smooth
Exciting!
I got three sabers - two initiates and one Dark Prophecy V3 with obsidian sound. Love them all! The blades are medium (not heavy duty), and they take good punishment and are light enough. I prefer the normal edge look to the ultra edge, having tried both. Well worth the investment!
I was extremely satisfied with ultrasabers. My questions were answered in a timely manner and the staff I spoke with was polite and courteous. My product arrived on time and in great condition. I can't recommend them highly enough.
Very easy to use and very intuitive. I like the fact that you don't see the finished product until it arrives. It keeps a level of surprise and anticipation.
They answered all emailed questions promptly and got me my order extremely fast, no sharp edges either their machining is wonderful!
Always great service, quick delivery, top notch all the way.
Many options made my saber fit my personal wants.
Great communication and delivery speed. Pleased with the service and the item.
Great buy, would buy from them again
Your website is much easier to navigate than Saberforge and Kyberlight. I liked the added customization and several Rebel Legion friends with your sabers highly recommended you.
Bit Difficult, but good way of shopping
Great product extremely happy.
So many options
Best price on these batteries. Now my son's lightsaber is back to full working order.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.