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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Quick and easy to order lightsabers.
Both sabers were perfect wouldn't get another anywhere else did not have any problems loving this site
I ordered a consular hilt with obsidian lite sound and an amethyst blade. I asked for a silver covertech wheel and a red guarded switch like there are in numerous pictures on the website. They shipped it quickly but did not tell me before it was shipped that despite pictures on the website that show sabers with sound that have red guarded switches that the option is not actually available. Such as easy issue to fix. Not a big deal but when I contacted customer service, I was treated like it was my fault and was offered no consolation for their misleading website pictures. Also, the hilt arrived with scratches on the silver part of and the sound sensors trigger a clash sound upon ignition. I actually managed to get the owner on the phone accidentally but he quickly and extremely rudely brushed me off and hung up on me when he found out I had a customer service issue.
You have made this very easy for my first purchase. Thank you. Can't wait to receive my first saber!
Newbie here. They were a HUGE help over the phone
Awesome customer service, shipment didn't take too long and I am super stoked about my Saber. It is simply amazing!
Simple and straightforward online transaction. Shipping was quick and communication with the company is easy with quick response time.
Very nice site and nice choice
I like the full customisation of the saber. You can never have too many choices. Blade plug was tarnished when i got it though (maybe why it was free)
My first order (no pun intended) was too easy! :)
Very happy with the purchase and delivery speed.
Good service, will buy from here again
Very simple yet thorough customisation, everything was here, surprised with the quickness of being made and the delivery. Overall, very pleased yet again from you guys and will be using you again if i need another Sabre in the future.
Overall experience has been great. Videos on the site helped explain everything through the purchasing and videos and the community helped greatly with post purchase customization. I'm extremely pleased with my purchase and look forward to seeing you guys at comic con in Dallas.
Great service received in the UK a week from ordering able to track package and received updated info via text, problem with my account sorted by customer service straight away, the quality of the saber is fantastic. My only problem now is i want more thanks.
The videos helped in making decisions on options. The only complaint I can make is that my hands turned gray after spinning it for some time, most likely just an after effect of having been machined not long ago.
With time and great video tutorials you can get the saber of your choosing. With just a little time I was able to get the saber I was looking to purchase and I am completely satisfied. Would have been nice to get shipping info without having to great an account though.
Ultrasabers ROCKS
Easy order process...no Force required.
The process seems smooth and well thought out.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members