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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Very informative until the the end!
I ordered on Friday and receive on the following Tuesday, very fast delivery. I'm happy with this Graflex SE.
This is my 2nd grab bag gift and it has been a huge success. Will be ordering another grab bag for a birthday at the end of February
It was great for the first hour then it became defective. It would reboot over and over again and then it would just "screech" and I couldn't turn it off. The blade wouldn't light up either. I replaced the batteries and that didn't help either. I also used electrical tape to make sure the batteries were in snuggly. I am about to contact customer service to see if they can replace my saber. I still have faith in these guys and I'm believe I was just unlucky to receive a defective saber.
Beautiful saber. I might purchase another one in a close future :)
The delivery to Canada was fast and the lightsabers were of really good quality I would recommend buying from them any day.
Great! Didn't have to wait months to get what I ordered and I got what I paid for with no missing items or trouble like other ever companies.
I liked my purchase
Muy rápido. Y ajustándose a lo previsto
Very streamlined and well explained options! Delivery time was prompt!
Missing blade plug but still great product. Would give you five stars if it it was not missing.
It's very easy to spend way too much. It may be a little while till I purchase another hilt, but that's just because of the cost. I will buy from Ultrasabers again.
Never had any issues. My third saber and I'm still pleased with the service and quality of the items produced. Money well spent :)
Email and ordering was smooth and no hassle! I had constant contact and never worried. The saber was amazing!
It was great. I've so far made 2 orders from Ultrasabers, and it gets better each time. The shipping takes forever, but they follow up with you nicely.
Product amazing well crafted. Ship time from Ultra sabers on point. Ordered on a friday nite was ship out monday From Ultra Saber. But did not recieve it till saturday fedex.
Really easy to use, and great for customization
Very simple and straightforward. Thanks Ultrasabers! :)
Excellent!
Straight forward and easy shopping experience, with an extremely helpful forum for consultation.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.