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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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My shipping experience went very smooth. There was no hasle trying to find anything and if I did miss something it told me what I needed to do and highlighted it nice and yellow for me to. Very happy.
Siye is easy to navigate and check out was easy
Always easy and simple to use, rverything arrives on time and packaged well.
Great buy. The saber was everything I hoped it would be.
Soo much fun
I love this company:-)
It was amazing!
Ultrasabers is such an awesome place. Love buying sabers from them
This is such an easy experience to create and buy outstanding sabers! The customer service folks were awesome. Quick communication and responses. This experience was wonderful from start to finish.
I have had nothing but great service during my time shopping here. The costumer service alone is enough to make me a costumer for life. The products are phenomenal as well. Thank you so much.
Great and quick selections and checkout!
The grab bag is the best deal on a saber I've seen! I really appreciate the quick service and the great deal. Thank you!
This is amazing. You're doing a great service to the Star Wars community! This is by far the most affordable option for sabers while retaining fantastic quality. So excited for mine to arrive. Please come soon!
Simple and easy. How it should be.
Easy instructions & videos to help with purchase
Feels like i'm 13 years old again, it looks absolutely amazing. The website is really well made, I received it in 4 day and i'm from Canada!
A great shopping experience, especially considering I needed the blades quickly and on a budget.
Cool sabers
Awesome saber. There was a bit of metal that had not been properly shaved away. This is my first saber, and i thought it was a bit odd that the blade retention screw is so...basic. At its tightest, the blade still shakes just the tiniest bit. Aside from that, I love this thing.
Good experience overall. Staff are experienced and helpful.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.