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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love the tutorial videos! Ordering was simple.
Staff was quick to reply to all of my questions.
They were very helpful. I will be buying from them again.
I bought this order at the convention, which set me up for some savings and immediate service if I needed it.
Will definitely do business with UltraSabers again.
Real easy
Very amazing pretty quick and awesome lightsaber
Your Website is not user friendly. It is very hard to find and place orders
Best sabers, I am a repeat customer for a reason! 6 sabers and counting
I love ultrasabers because you get very nice looking lightsabers very fast, just few days. Other saber companies takes months to deliver.
It was pretty simple and even gave me a choice to use Amazon pay thanks for that.
SO excited for a dream come true. Now I'm really ready to take on all the sith and jedi! Thank you!
While busy they still got to us in good time thank you will come back and suggest to others.
Bought my mystery saber at comicpalooza in Houston and love it
I'm really pleased with Ultrasabers, but I wish they warranted their blades
Highly satisfied with the service and saber! Will definitely buying more!
These are AWESOME sabers!
Wonderful, as always! Thank you!
Its always a great experience to get someting new even if its small
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.