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Ultra Sabers has a rating of 4.8 stars from 19,640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome service and great products
Love how simple it is and how easy it is to navigate
Returning member, always amazing service and high quality products. No other saber company compares.
Why is the cheapest shipping $16?
Site was amazing
My son is very happy with his new hilt. I really like the design, and the led color (orange) is awesome. Thanks!
The website is easy to navigate and provides multiple secure payment options! Kudos..
Everything was as good as the first time I ordered from you! 2 Thumbs up
Can't wait to see what I get
Wonderful
This was the first saber I have ever purchased, and I thought the mystery box would be an exciting first experience. I was not disappointed. I received the Dark Sentinel v.4 with Arctic Blue for the blade color. I could not be happier. Thank you to everyone at Ultrasabers. I will definitely be ordering again and recommending Ultrasabers to my friends.
Excellent purchase! I received them 2 days ahead of projected delivery, they were carefully packaged, and required a signature... So that was all above and beyond what I expected. Then when I opened them up and handled them they again exceeded what I was expecting. The heavy duty blades may dill the color a bit, but it isn't noticeable to me... Will definitely recommend to others and purchase from you again!
Prompt shipment
Love the new Mystery Box option. It's exciting to see what I get even if I know the odds(thanks C-3PO!) of actually getting a saber with sound.
Who doesn't want a light saber. Been wanting one since I saw Star Wars in 1977 when I was 12YO. Just ordered my third mystery box. Hoping for a nice one.
Exactly as described surprisingly light and super fast shipping
Fantastic service and quality product. Kudos.
I got my saber in plenty of time I am thrilled with the quality and I look forward to purchasing more in the future. Thank you!
Tried placing my order on your mobile site and it was a headache. It wouldn't submit my order after many attempts I finally gave up. When I got home on my computer I realized that you don't take PayPal but it is an option on the mobile site, I had it selected as my payment method, I'm assuming that was the issue. Saber arrived and it was awesome. Only small criticism is that the battery pack rattles around inside the hilt. I'm gonna have to stuff something inside it
Love your product! May the force be with you!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.