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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great quality and helpful customer service after purchase
Great site! Easy to use.
Beautiful saber! I cannot be happier!
Solid and everyone was really cool. Cant wait till next dragon con to have battles with everyone and maybe pick up another one
High quality products, sent quickly,
There were a couple of bugs with the checkout page, first it kept going to an error page and then it wasn't recognising that it was a paypal transaction but we got there eventually. The Diamond controller is F**ing awesome! I advise everyone to spend the little bit extra! It"s more than worth it :)
Fast, good service (especially for the size of the crowd) and got exactly what we asked for. I'm very happy with the service and the product :)
Only wish is that more of the grab bag sabers had sound. Pulling one without was very disappointing.
Saber came in perfect condition all set up with AAA batteries ready to go
I imagine ill buy another in the future
I wish you would add more detailed pictures of the color differences in the different grades of tubes. I felt that I had to do a lot of research myself before being able to decide. Otherwise everything else was pretty smooth.
Can't get enough of Ultrasabers. Is this an addiction?
Website was a bit hard to navigate, everything else was good.
The saber I received is excellent
As usual good delivery and product
Great timing.
The experience was awesome and great quality
As always great! The shipping is very fast even if you send something back in to them to be changed or repaired. You can't do better than Ultrasabers unless you have the real thing.
I am giving this as a gift to my daughter for Christmas so I'm hoping that any warranty that applies will still be valid when she open at Christmas.
The shipping was a lot faster than I expected. Great buy!
Amazing. I love the saber!
Overall good save for one item mentioned.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.