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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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For 75 dollars I was super shocked at how it ended up looking. Defenetly going to be buying some parts
Awesome! Love my lightsabers!
Easy, fast and simple
Incredible, very satisfied!
Very high quality!
Wasn't expecting the battery life to be so brief
Great sabers and service
Got a mystery box. The saber was okay, about what you would expect for a regularly ordered stunt saber. It's a gift for a friend's kid so I didn't really look it over to much outside of making sure it worked. Overall the quality looked good.
Everything is easy to use on the web site
Been great so far so good, good quality!
Great experience once again!
I am very pleased with the customer service here and the product, my friend has had some really great things to say as well! These are great to use in making movies as well! Although I must say as amazing as the saber was, my saber has been having glitches, like the light will flash to different colors of red and yellow as well as it glitches to shutting off, so that's the only thing I'll have to fix, other than that, my saber is awesome!
This has been my third purchase with ultrasabers and the quality of their products are top notch. While I have looked at "other" saber sites, the best soundboards and sturdy construction always keep me here for my growing collection.
First time ordering, thanks to the forums and explanations on the web I think I've found almost 100% what I was looking for
Good Work. Wish it wasn't over $100
The menu was somewhat difficult for my browser to handle and led to a non touch-screen friendly experience. The rest handled well and didn't give many problems.
Some hoops but overall not bad
Customer service was unattentive and unable to answer simple questions
Great customer experience
Everything fine. Im very proud to own now a fantastic lightsaber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.