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Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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"Shopping experience" was great, very clear and easily usable website with plenty of information everywhere, including links to help articles and youtube videos. Best webshop I've used in a while.
Website is simple and intuitive, relevant information is clearly displayed so there can be no confusion. Customer service is excellent. Great experience! - Upon receiving my delivery only 9 days after ordering everything worked perfectly. I have already ordered my next saber and am awaiting it eagerly!
I was able to find what I wanted and customize it the way that I liked. Saber came in excellent condition and has been very awesome!
I am very happy with the sabre I received in my mystery box. I have already ordered a second mystery box and can't wait to get it.
I ordered a basic mystery box shipped to Edmonton alberta it tookobly 2 days to get to my door step! The quality is amazing love this product and the start of a new collection!
Everything was great from purchase to delivery. It's everything you could ask for in a combat lifhtaaber and more..
Told about you by a friend, this is the accumulation of childhood imagination. Which rhymes. So thank you.
My husband gave me a Shock LE Lightsaber for Christmas this year! (I ordered it myself, so I knew exactly what I was getting- it was so hard to wait). This is my second Ultrasaber.
The Shock LE is gorgeous with its gold accents. I loaded it up with an Emerald driver and Obsidian V4 sound board- both of which are easy to customize with the Launcher. I must have played with the colors for over an hour last night. I have also enjoyed wearing it around the house!
Delivery time was quick, and the UltraSaber is pretty sweet:)
Happy with the overall experience, think I'll be getting another soon
Thanks for making everything quick and easy. I love my ultrasabers and my friends do too.
These products are the best quality at a great price. Every hardcore (or not) Star Wars fans need one of these!
First time I ordered from here. Hoping for a Nerd-gasm. Got my delivery, tried it out. Wished that it was charged up, my fault, when I was at my friends house. It would've truly been fun, but that's for next time.
Wish all websites were this easy to use.
Good stuff
After receiving my mystery box saber I really regret the decision and wish I would have just put the $75 towards a saber that I would actually want instead of trying to surprise myself. The saber I received, the Dark Sentinel V4, is really disappointing. It looks at feels exactly like my old Maglite flashlight. The only design element to it is the vent/open ports at the top of the hilt that allow the blade color to show through. Another negative about the saber is the internals. The plain battery pack that is wired into this saber sits very loose inside the hilt and any slight movement results in an abnoxious and cheep sounding clunking noise. From what I've seen on their website and other reviews Ultrasaber has some nice products but for me, this saber I received was an awful introduction and makes me more interested in checking out other saber companies.
I am Absolutely satisfied and happy beyond my expectations! I will be buying more lightsabers in the future for sure... The force is definitely with me now
Great light sabers for the family. Sound and quality is impressive. Thw detail on our top notch Obsidian sound and hilt is great. Thank you
Good delivery time, but disappointed that the blade arrived bent.
Ordering was easy, cant wait to see the finish product!
Every saber sent to me has been fantastic quality I plan to keep buying from them. Not to mention Ive researched other companies and no one else comes even close to their price or customization
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.