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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.8 stars from 19,639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The fact that the hilt was back ordered was not communicated well (if at all) until after the order was placed. Then, trying to go back to cancel that order and order the saber with a different hilt, we found that we couldn't cancel the order and that our order wouldn't arrive until 12/30 to - 1/4.
Suffice-it-to-say, we were very disappointed in the company's online communication and even more so that it left us with our son having to open his "big surprise" present to only a picture of his back ordered Christmas present. That had been indicated better (or at all) when we were about to press "order," we would have looked for a hilt that wasn't back ordered.
Great as always, can't fault your service in anyway, thank you and May the Force be with you all.
I understand fabrication times can change during a build, but I was under the impression from a video made by the owner that mystery box sabers were already to go and that there was really no wait time for it to be shipped after it was ordered.
I am very happy with the product and I do plan to buy more in the future.
Very good quality products and very quick delivery time even though I placed an order a day before Christmas
I don't like that this is all mandatory... review for batteries and I keep getting emails about it. Shopping experience is great but I wish I can opt out on battery purchases.
The Saber is very good, the problem was the shipping late, because many purchases they had!, but is ok!
Saber is great and I have no complaints. The shipping on other hand not the best. I ordered December 23rd and I understand the date it was ordered. I did not receive it until January 20th. I would have expected it to be delivered no later then 3 weeks. Im still on the fence about ordering again. My son wants one but may look elsewhere.
Title says one thing, but it arrived with no damage and wrapped like padding lol. Love the overall look and feels great! Thank you Ultrasaber I will be buy8ng from you in the future.
Delayed sound. Good overallI like the colour I like the sound is nice to use as well balanced. I like to know how I can correct my own that would be cool. Also I didnt know whether to waterproof like to know if you find it will have pointed. I wish there were cheaper they were pretty expensive yet.
Great deal. Too bad it didn't get here in time for my convention but it will use it for my next cosplay
Impressive saber but it took a damn month just to ship it. It looks cool and is good quality but crappy customer service. They took 6 days to call me back.
Love the saber and everything. Love that it came with a bunch of awesome little add on, my only problem is that I also ordered a saber stand that never showed up. Otherwise, great saber.
Absolutely wow. The order arrived in time and the saber was incredibly wonderful. I'm surely going to porchase on this site. May the Force be with us all.
I ordered during holiday season and it was still only a couple weeks for delivery (i chose basic shipping with no time guarantees for christmas) The saber hilt is beautifully crafted and exactly what i had hoped for. It was a present for my boyfriend and he loves it! It fits well in the hand, has a good weight and is perfect for our current project of building our own light saber.
Son loves his lightsaber. Only issues we had was shipping time.
I purchased the Ultrasaber for my nephew for Christmas. He finally received the item about a week ago and it was ordered on December 22. Getting an updated or an estimated time of delivery from the company was almost impossible.They have a phone number with a message to please email them, but they won't answer emails. I have to write an email saying I was going to place a complain with american express for them to finally answer. At that time they wrote an apologetic message giving me information on the delivery. The company regular delivery fee was quite expensive and you will expect a shorter delivery time. In terms of the quality of the product I can say my nephew was elated. And so very happy with it. He's 16 years old so if he's happy is because the product is good.
It was a good experience
Ordered my second saber and was absolutely satisfied with it. I will be back for more! The construction of the sabers along with the customer service ultrasabers offers is second to none. Can't wait til I can purchase another one. Thanks ultrasabers y'all are the best!
I highly recommend Ultra Sabers to any Star Wars fan who wants to bring a piece of the movies to life in a beautiful display of craftsmanship and color.
Loved it and I love the site
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members