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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Love your stuff!
I purchased this for my son in hopes it was a more durable light saber then all the toy like ones you find everywhere. It was of exceptional quality! We all love it an cannot wait to order another! We hope to get our next one with sound now that we know its definitely worth the money! Thank you for a great product!
Fantastic service and quality! What experience with ultra sabers has always been great. The quality of the product is very good, and the service of seconds from them. The shipping process is great, the tracking information that you gathered and the packaging itself is outstanding.
It took about a month to receive our two products, and the extra border tax made receiving the actual package a hassle (had to drive across town to pick up as it was not able to be dropped off). However, the quality of these sabers lives up to all the reviews on the website. These are speciality items that I believe to be worth it if this is really what you want. There isn't a better option out there for what these items are.
Saber arrived quickly after notification of it being sent. Very impressed. Happy with my mystery box
Very easy and managable
Everything was great! I'm very pleased.
Working in online retail is a tough job and no matter what you do you cant make everyone happy.
That being said it still seems that the processing times for the orders is ridiculously high.
Now I don't know the size of the company but if your processing time for an order is greater than 2 weeks you should look into getting more help. By forcing people to wait that long you are giving them a reason to shop elsewhere.
That being said I do love the products I have purchased from ultrasabers and I personally wouldn't shop anywhere else.
Very nice craftsmanship. It was exactly the mystery box saber i was hoping to get. Thanks and keep up the great work.
Bought this as a first time saber owner. Glad I went with a mystery box! Ended up getting another as a gift for a coworker and he got a fully decked out saber. Worked out as a fantastic gift.
Easy order method. I can't wait to receive my sabers
Just what the doctor ordered.
Had no trouble ordering, and aside from an apparent mixup on the postal service's side with the package going the wrong way for a bit, got my saber! Very pleased with the results, too.
Would really like the processing time cut in half. Hire more help. Seems most orders are mystery boxes. I don't understand why they take so long to process.
We received order safely and my husband was very pleased with the various sounds that the saber made and the glow of the silver coated blade was amazing
I wanted a lightsaber for my son that wasn't going to fall apart in a month. The look of joy on his face was spectacular. Customer for life.
https://youtu.be/vPmt-sBg4Xo
Great lightsaber
All of the savers I have purchased from ultrasabers are some of the best things I have bought for a couple hundred dollars. The sabers are very high quality material along with the blades and are super fun to battle with as I have no worries about the blade breaking or anything. It did take a bit longer than I expected to ship but with the new movie and tax returns I would assume they would have a million and a half orders to do. Other than that everything was perfect!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.