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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Got two of the grab bag sabers for dueling practice, both are awesome
Good stuff! Just a good saber boy.
Beautiful blade, great hilt. Shipping came in 3 days.
Excellent craftsmanship... far exceeded expectations. Must have for any fan or even anyone who thinks that be moved to become one ;)
My overall experience with Ultrasabers was excellent. My Apprentice V4 is a great basic saber with excellent customization options. When I had questions about the products, Jason was quick to answer, and gave amazingly detailed, informative responses.
In the end, I am leaving four stars instead of five because technically the product I received was slightly incorrect. I specifically requested the standard guarded switch in red, but I received a plain silver AV switch. Oddly, this seems to be an upgrade from the switch I requested, but I was not charged for the difference. Truth be told, it's a very nice switch - just not technically what I ordered.
Otherwise, I am very pleased with my saber. The brightness and color are superb, the flash-on-clash is a really cool feature, the quality and durability seem great, and I love the Archon pommel with d-ring that I received. My only other criticism is that the motion sensors in the Obsidian Lite sound board seem to be a little fussy, especially compared with the off-the-shelf Hasbro Black Series sabers. The "swoop" sound takes a surprising amount of force to produce, for instance, whereas the clash sound is extremely easy to activate, such that I've done so on numerous occasions when just swinging the saber around. But given that this is my first ever custom saber and I went for the lowest possible tier of sound-board, it's not too big of an issue. Overall, I am extremely satisfied.
I bought my saber as a gift and really didn't know what I was doing but the options provided were helpful (even for a novice) and the recipient loved the gift.
The best Blade i have ever saw.
We Will use them for our cosplay group at the Solo film event end in the future event of star wars.
Awesome color and awesome effect
Bought as a gift for my brother and he loveseat easy. It. Great product and cant wait to order mine. Great condition and shipping
Great service fast shipping and processing. Definitely would buy again and would recommend to anyone who wants to buy a saber.
The sabers feel solid and the grab is nice. The duels are amazing and the sound is great for the size of the speaker.
Very good, the chat option was helpful. I am buying 2 lightsabers as a gift for a couple and would have forgotten several items like the hex wrench and covertec clips without their help. Ty
Great info easily available! The website was easy to use, the videos were useful, and the options selection tool was great.
Very smooth. Thanks
The quality of the product surpassed my expectations, and my overall experience with Ultrasabers was great. I bought this lightsaber as a gift, but I'm planning to buy another for myself in the future!
Quality website with top quality lightsabers
I would give you a 5 Stars rating if you did not charge for shipping Most companies now, specially when ones buy thru Amazon or Pay gets free Shipping and Delivery.
Other wise thank you, I been wanting to buy this product for long time.
It was a gift for my boyfriend and he totally loves it. The saber was crafted and shipped literally around the world in just 2 weeks and a half, the packaging was very good and secure and the saber itself is very nice.
Love their stuff.
Great customer service and my items arrived way quicker than anticipated
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.