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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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You guys are awesome, great videos and explanations and Jason is the man! Very pleased and thank you!
Very satisfied of Product
Super excited for this
I got it a few weeks ago and it's frickin awesome
Love the saber that I got, it is excellent quality.
Pricey but great!
I got an almost identical product as the first time. Both Aeon hilts with blue blades. Was hoping for something different, even put my first sabers description in the notes in hopes of someone seeing it and mixing things up.
The 1 inch blade plug I ordered is a bit too big and wont fit into the 1 inch blade socket on my saber. The quality looks good but now I have to sand it down to make it work which is a bit of a hassle.
Loved the mystery box, will buy some more. Delivery took to long but either than that it's ok. Love the different unique sabers they have.
Insanely friendly and easy to talk to. The transaction was easy.
I had a pretty easy time finding my product and the delivery time was short due to my proximity to the store.
I appreciate the video, very informative
Thanks
Got a free saber plug.
I saved up a lot of money to buy a double-bladed lightsaber from Ultra Sabers and I must say, it is WORTH IT. I could not imagine carrying cheap lightsabers around a convention now after feeling the weight and craftsmanship of Ultra Sabers' blades! The Initiate 24" blade is just my size (and trust me, it's longer than you would expect) and I feel I will have no issues carrying them both in my belt while walking around for three days straight. They are tough and durable, but not too heavy or cumbersome, and the silver color is gorgeous! Thank you so much, Ultra Sabers!
Merchandise was better than expected. Purchase was shipped and received in a very timely fashion. Although part of my order had to be sent back for repair, customer service was great with quick email responses even on weekends. Will definitely purchase from again.
I enjoyed all the options, and it has been hard making a decision. I really love Obi-Wan!
Ordered on a Sunday evening UK time and it arrived by midday the following Thursday. Very solidly made and very impressed with it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.