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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Everything as expected
Thanks for the quick delivery 6 days from order to delivery and though customs to the uk! Quality product too!
Great products and fantastic service. Loving the forum too :).
This is my second order from UltraSabers and not my last!
Until next time...
May the forcs be with you!
Perfect as always
Fast shipping, perfect quality of the saber, attentive and reactive customer services. In a few words, Ultrasabers are the best, not less.
Excellent saber
My $200 Mystery Saber was incredible. Great hilt, amazing color and lite sound was intense! I will be back for another soon!
As advertised.
Very nice exactly what I ordered. Violet amethyst only is right colour if full batteries in however and goes a pinky colour... but overall i will be ordering again
I found the hilt a bit more unwieldy than I hoped, so spins are difficult, but someone helped me add weights so that it was better balanced. It's been great as a first saber--sturdy; bright; great for practicing with!
Three words: Best lightsabers ever!
I've made numerous purchases over the years and everything has always gone smoothly and product are exactly how they should be. Ultra Sabers is a great company.
Amazing choices, Keeps you coming back
I am thoroughly pleased with my saber. The entire experience from ordering to swinging my saber around has exceeded all expectations
Pretty easy to make orders and the quality is really good
Placed the order and it came in a timely manner. I will order again in the near future. Thank you.
Good customer service for what I needed. Responses to emails seem a bit generic, but we're helpful in my situation.
Fast delivery, quality detail. Those videos emery does makes it so easy to set up the sabers any way you want. Very happy!
Very pleased with all 3 sabers. Quality products and quick shipping. 2 blades in the hands of trained weapons artists and the blades hold up well.
Absolutely thrilled! One slight hiccup, but Marlena's customer service skills were awesome and quick! Mouth watering for next order!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.