On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Was quick and easy, can't wait to get my order.
My only complaints are that the website was a little difficult to navigate, and shipping was very expensive. I could have ordered a better saber if I wasn't budgeting for shipping as well, but I understand that may not be something you can change without raising prices of sabers. Regarding the saber itself, it is awesome! Great quality, feels durable, and looks amazing. It was a birthday gift for my hubby, and he absolutely loves it!
Awesome so far!
Super easy to navigate! I really enjoyed shopping on this site!
Item came earlier than expected, we are very happy!
I have lost count of the number sabers I have bought from Ultrasabers.
Product was great, i purchased a $75 mystery box and got a very nice saber excellent quality and very satisfied by the whole experience. Shipping was very quick however an additional shipping tax was charged after i got my product because of shipping from US to the UK which i wasnt made aware of.
Definitely orderig again
I can't believe how quickly they made my lightsaber and shipped it!
It was easy to find a good saver and it was built fast
Great experience, no problem at all!
I was super excited once I received my saber! Now my Ahsoka Tano set is complete! Thank you Ultrasabers for providing such a beautiful saber and a beautiful piece of art!
U should give more options to mix and match. Delivery was early and fast. So well packaged i almost needed a lightsaber to get into it! They pack it like they care about what you buy! Thanks!
The sabers are beautiful and well made shopping was quick and on time. My only complain is the website is a little difficult to navigate on mobile
Awesome service, shipping and delivery as promised...
Great product. Excellent and fast customer care. Thank you!
Fast shipping, easy check out, and a huge selection! What more could you ask for?
Everything is fine :)
My Saber arrived about a week from ordering. It's clear the item was constructed with immense care (which makes the speed of the order all the more impresive) to match my specifications. The entire hilt is made out of quality all-metal components.
My one surprise was that my saber's hilt is significantly larger than what I was anticipating from the images. Although, this appears to be a feature of the mantis, probably due to its curved design. Regardless of the size it fits comfortably in the hand, and suffice to say looks absolutely wicked. I couldn't be happier, I'm looking to pick up a mystery or grab box saber next, this time with a heavy grade blade for dueling purposes. Keep up the great work! May the force be with you all ;)
It would have been a lot better if I had ordered the right parts -- but other than that they did a good job
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.