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Ultra Sabers has a rating of 4.8 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Website can be a bit overwhelming to navigate and find what you are looking for. I purchased the guardian but had no idea that there was a build your own option where you could customize. It's awesome that there are so many options, but also intimidating that there are so many options. Overall great experience.
The parts i ordered were easy to locate on the web site and purchase. Delivery was right on schedule as promised
Love the sabers, will definitely be ordering more in the future!
Pretty quick and easy. Do wish that I could adjust options in the wishlist, but that's a minor quibble.
Got everything in perfect working condition, so no manufacturing defects. Anything regarding shipping I put on the shipper, not the seller, though having said that, shipping was fast and everything arrived in good condition.
Absolutely satisfied, so I'll be ordering from UltraSabers again in the future.
Yay lightsaber
Amazon pay didnt work
Purchased a Liberator V3 Stunt Saber in Adegan Silver on Flash sale 25% off. I received it within a week, and I am very pleased with the quality of the hilt and the way the blade looks. Got a Ultraedge midgrade 36 inch blade and a guarded switch. It holds up well under use, and adjustment to the weight of the saber was speedy; it already feels fluid and easy to wield after less than a week of practice. A slight rattle occurs whenever swinging it as the battery module shifts around inside the blade, but this has never caused any trouble with the light. Looking forward to trying it in combat.
No problems with saber or speed of shipping, but it took forever to undo a double billing. Accidentally ordered twice (thought Amazon Pay didn't go through), contacted Ultrasabers right after order on Aug 6, did not get a reply until Aug 9 asking to confirm if my bank account was billed twice, replied back same day confirming I was billed twice and to cancel per Amazon Pay ID#, and did not get reply back until Aug 20 the resolving issue after a number of unanswered emails.
Excellent Quality and Service Thank You!
Was a little confusing... maybe add a light description of the process for the new time shoppers?... Good though, I guess.
Pedido realizado desde España y recibido en tiempo record, me lo paro aduanas pero me cobraron una miseria porque mandan con precio bajo. El sable laser es realmente espectacular, repetire seguro.
The sabers are quite good quality, even for the ones out of the mystery box. My only complaint would be that the housing around the AV switch was loose. This was my first saber, and I definitely plan on buying a second.
So happy with what I recieved. I'll be ordering much more in the future. First time buyer approved!
Smooth business as usual
I spent $350 on the first saber I've ever even considered buying and was extremely nervous about what I've done... until I held it in my hands...
Super awesome helping me upgrade my sabers battery setup!
This was a great experience. Everyone was very helpful!
Great shopping experience very easy to order, and the saber is awesome!
Buying this for my 18 year old grandson it is for his birthday when he turned 18 last month. He is a great guy was born 23 weeks weighing in at 1 lb 12 oz and was 13 inches long now he is almost 6 feet tall but 129 lb. He picked this out as he is into it very much and is very good at it when he shows me his workout using an older saber.
He loves it and said it just what he wanted and the fit is perfect for him. His smile tells me how much he likes it. Thank you Charlotte Clark
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.