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Ultra Sabers has a rating of 4.8 stars from 19,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Friendly and helpful
Another easy transaction, another great Ultra Saber.
I like it
I would have liked to see all the products for the pomels and the claws. It doesn't make sense to me that you're going to sell interchangeable parts, but most of the saber bodies are one solid piece.
Second order from Ultrasabers. Raffle plus 10% off and a new saber (Spectre) were just too tempting to pass up!
Easy to order with great prices with the great quality of the product. It looks and feels even better than the pictures and exceeded all expectations.
The people at Wizard world Chicago were wonderful! Very Helpful and courteous.
Fast shipping and easy ordering
My saber and stand arrived. The saber was excellent. However someone wrote "1" and "2" on the stand pieces with a permanent marker and it won't wash off.
Absolutely love my new Ultrasabers Dark Liberator! Very happy with this purchase!
We love the saber and ultra saber has been very attentive in any help we need! When our batteries were dead they sent us new ones
At first, I was very timid on buying a ssaber that's over $100. But after using their stunt saber, along with a Basic Sound saber, I realized how worth the purchases from this website are. If you're on the fence, jump for it.
Ultra Sabers
Clear explanation of features and options! Quality product!
N/A
Excellent product. They do great work.
I love this thing, I've been hiding in the bathroom and laundry room and jumping out while turning the saber on and scaring my fiance beyond measure. Best money I've spent in ages.
Great products! Cant wait to add more
Ultra Sabers helped me create a one of a kind lightsaber and I am pleased on how it turned out. I'm looking forward to hopefully see you guys at the next convention here in Chicago to upgrade my saber or to pick something else new. Thank you for a wonderful first experience.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.