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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Everything I expected from a great company. Delivery was quick, like less than a week. And it is a high quality product.
I ordered my first saber from Ultrasabers as it was the highest recommended company to buy from and I have to say it was a splendid decision! The shipping was great, the quality of the saber is fantastic and I'm definitely going to purchase from Ultrasabers again!
Process was quick and easy. I will definitely continue my patronage of Ultrasabers. The lightsaber I received is very strong, incredibly well built, and very visually appealing. Costumer Service was outstanding, those who work there are super friendly and always happy to help. If you want a lightsaber for dueling, cosplay, whatever, Ultrasabers would, no holds barred, be my first choice.
When we first got the lightsaber the lightsaber part of it was delivered by fedex and was in horriable shape. I contacted costumer service and sent them photos of the damage and was sent a replacement throught usps and was delivered fast, by my husband birthday it was his presant and was very happy because he was happy with it. Thank you for making my first time shopping not a bad experiance.
My 5th saber from ultrasaber I love them all
Got a mystery saber. It was an orange stunt saber. Learning stunts now.
Very user friendly website and made everything clear.
I received my order 10 days after placing the order.
I am in love with the overall product. My only issue with the saber was a minor blemish on my thin neck saber's emitter. Customer service replied the very same day regarding my issue and recommended a metal polish to remove the blemish. Overall I was very satisfied with their swift response as well as my shopping experience.
Very happy with my purchase
Ultrasaber has great products and fast reliable service
Will continue shopping with ultrasaber
I have ordered from ultrasabers before, loved it then! Now this one is for my 2 year old that loves Star Wars, and it will last him for years
Very good service. I got a grab bag and I was very happy with the hilt that was selected for me. It was my first saber and I was quite excited
WOW! I am super impressed! My son has spun them pretty non-stop since we got them! He even sleeps with them (you never know when you may need them) THANK YOU!
Very good quality product with friendly and helpful support
Very quick, super fun!
Cant wait this is my first purchase of a light saber
Very fast shipping and the quality is superb.
This is my 4th order and all is good. Thank you Ultrasabers
Don't ship blades openings unprotected with Styrofoam peanuts! It ruins the blade!
My blade came damaged
The website was easy to navigate through and my overall shopping experience was excellent.
Very good team
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.