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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great sale, as always!
Met u guys at phx comicon a few years back. Now purchasing for my daughter/ sith apprentice
From the start of the saber selection to the delivery was straight forward and easy. And for my future saber needs 'I'll be back'
Great product at a fair price. Great customer service. And speedy delivery made this a great shopping experience
Just honestly the best sabers on the market this is my 4th time buying from ultrasaber! I love the sabers you make
My son loves his new lightsaber!
All good
Ultrasabers makes phenomenal products. I couldn't ask for a better crafted saber! Great customer service. They have earned a lifetime customer!
Very prompt shipping. Got what I ordered. Good quality product. Holds up to dueling well
Easy to navigate and simple to complete
Easy and fast! No problems at all and great product!
I am so pleased with my Saber I have been bragging about it. From the customer support to the product. It has been an absolute pleasure doing business with you all. I hope to see you more in the future.
I received one of their combo deals where you get a children's lightsaber as well as an adult lightsaber with the obsidian sound card. The smaller childrens lightsaber is great and actually cheaper than many of the lightsabers sold at toy stores. It is of higher quality and sturdier as well. For anyone buying a lightsaber for their child, I highly recommend it. For their real ultrasabers, I would highly recommend just going all out and getting the ones with the obsidian sound boards, flash on clash, etc. Odds are you will eventually end up buying more than one and you will want them to all have a similar sound. Shipping can take awhile depending on your order, so if you are planning on getting this before an event, order far in advance. These ultrasabers seem extremely study and have survived my children throwing them downstairs and wacking every object in sight. Now I just need to get one of those double bladed lightsabers...
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Fast and simple!
I'd have given higher reviews, however despite contacting Customer Service twice, I've yet to hear a response to my blade film falling out upon removal of the hilt.
Perhaps when I hear something back, I'll shop for stunt sabers again, but until then I'll look elsewhere.
I love my order, it was easy and it came in a great time. I will be ordering more soon.
Order was completed quickly and shipping was fast and Saber was awesome!
I have ordered and received 7 Ulltrasabers since I started collecting only a few short months ago! 3 mystery boxes, 1 free saber and 3 custom orders! Absolutely no problems and I highly recommend Ultrasabers to any lightsaber enthusiast! Thank you!
Very good quality, packaging and shipped without any issues!
Really easy and really excited for my order!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.