On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
Was good, just wish the coupon submission was a little less clunky
Honestly I had tried saber forge once but after seeing the quality and affordable products that ultrasaber makes, I'm a ultrasaber customer FOR LIFE! Great products!
The experience and information shared to guide me on the purchase on the site was great. Can't wait to see this lightsaber in action!
Great saber delivered quickly.
Great quality, fast shipping
I always enjoy shopping here, I know I can get exactly what I want and get a great value for my money.
I really enjoy my custom saber. This is my first custome saber I bought. I was going to go with Saber Forge. I am so glad I did not. The price was good. The time it took to build and ship it out was fast. Even the freebe I recieved was excellent. If I ever by another saber, it will be an Ultrasaber!
I got the Archon v2 with a triple red blade and I can't stop looking at it. The basic sound setup is so much fun and fairly accurate. I highly recommend Ultrasabers.
I received both sabers exactly as I ordered them. They arrived quickly and packaged well. I would recommend Ultrasabers to anyone looking to buy a lightsaber.
Yes snazzy
I lost two screws for my saber and didnt see them online to purchase so I emailed customer service. I waited about a month and never got a response so I emailed them again, this time I waited two weeks and still no response. I decided to call them to see if I could get through but never got a hold of someone even though I called 5 times over 3 days. After that I emailed them again and a month later, again, no response. I looked online for any other email address of theirs that I could contact and found their shipping one so I sent a email to that address and finally got a response. It took almost 3 months just to get a response on how to buy the screws that I was looking for, absolutely ridiculous. Ive bought 3 sabers from them in the past but will buy from some other company if this is how they treat their customers.
Very descriptive. Lots of options
I just picked up a clip for use with a Halloween costume. It was easily done and arrived in plenty of time. I've only used the clip for one evening (so far), but it held up just fine.
Great quality and extremely durable. I purchased the heavy grade plastic and it exceeded my expectations.
I honestly cannot stress enough how awesome Ultrasabers is. Excellent quality on all of their saber models, be it a lower or a higher tier model, both on durability and aesthetics. They have a wide variety of unique hilt models, as well as unique technology, namely their emerald controller, their obsidian sounboard, and they're ground breaking diamond controller featuring the best of sound and effects control. Fastest turnaround time for saber manufacture and delivery (ordered my sabers on October the 11th and received them on October the 19th (all the way from USA to Spain). Great pricing options and non-stop offers and freebies, you can never get enough. Spledid customer services l with super-fast response time and with excellent members of staff that will always go above and beyond to make sure everything goes well and always providing efficient solutions to any obstacles that may appear. Special props to Marlena, who is always putting all her effort into helping you out with any doubts or problems.
Ultrasabers is always doing its best to securing life-long customers, and I am definitely one happy customer who is here to stay here for good.
Stay awesome, US, and thank you for everything
This site was really easy to use. I love all the styles and how authentic everything looks. The sabers came with beautiful detail and are really well built. I will likely have to buy another one just for me.
The free initiate light saber I got has a few issues that I'm going to call about like a broken tip and stratched metal. However everything was great, shipping time was amazing.
Great experience on the site!
I really like Ultrasabers for their low price and most items are in stock. I wish that the LEDs were held in by a set screw though because the rattling doesn't say 'quality' to me.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.