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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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You guys are fast as lightning. Thanks
Accidentally didn't read the fine print on another life saver but when I contacted them and they contacted me back everything was handled with professional and genuine concern
Thank you, received, will open come christmas. Then I could do a far better evaluation. Now I need to fill in characters...
Enjpyable
Good as expected
I loved the sabers I ordered for myself and for relatives for Christmas. Can't wait to see them open their presents and duel with in-laws.
Thanks.
I was very satisfied with my purchase.
Excellent delivery and the item was awesome
I have received both my sabers. One for myself and my wife. We love them very much. I have orders form you guys a few times. And I will continue to do so.
Great shopping experiance. You are the best
Great web site, very easy to navigate through the menus.
It's quite fast to checkout
Lots of options to choose from.
Always quick delivery. I'm always referring to Ultrasabers for the go to company.
I ordered the Phantom Initiate staff in Adegan Silver with the color discs. The color discs are great for changing colors, but (as it says on the website) it isn't as bright as the other colors. It feels sturdy and works great. My daughter and I have smacked them around some already and they work great. The only issue I had with the order is both blades are silver and only came with one red disc and 3 orange discs. As close as they are in color it is easy to understand how that mistake happens. As for the delivery, I ordered it on Saturday the 27th and received it on the next Friday the 2nd. It was originally scheduled to be delivered on the 1st, but as usual things slow down once they enter Mississippi. The box also looked rough like it had been crushed and thrown around. Of course none of this is Ultrasabers' fault, it's a good thing that the people at Ultrasabers pack them really well.
Simply Awesome i will be ordering more
I've shopped with US plenty for both props and competition dueling sabers. I ordered a replacement switch after I managed to crack it on one of my duelers (no fault of design or construction, I did not secure my blade enough and thrust into a charging opponent) and it was at my door within the week. Easy switch out, and packaging ensured no damage. As always, VERY pleased with my experience.
Always great service.
Fast and easy
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.