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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Love my product, love it definitely would shop again and agin.
Quick, easy, straightforward
I got the mystery box and was absolutely thrilled when I opened the box to see my new saber with lite sound I immediately ordered a second.
Excellent experience, fast delivery, the lightsaber is fantastic, great quality, build, sounds and looks amazing. This is definetly a premium product, nothing lokos cheap or rushed, on the contrary, looks like a lot of time was spent building this lightsaber. This is my second purchase and they keep amazing me
The website is easy to use. The order processed quickly. The product shipped quickly. The product was easily trackable online. Overall a great experience.
Fast turn around time and excellent quality product!
I have bought a total of 6 sabers from Ultrasabers. They have all been beautiful, and I love everything about them. That said, I have had blades crack, and I recently lost a tip after my first duel with Lost Grey, so I will have to get these replaced. Can't blame Ultrasabers for that though.
While these sabers can be expensive as hell, I love the fact that I can (usually) beat the $#*! out of them with no problem. They are so much fun for dueling.
My only complaint is that Lost Grey and Fulcrum are both GIGANTIC. They are very thick - I was expecting sabers that would fit into the hands of a teenage girl (Ahsoka), and ended up with the heaviest sabers I own! They are beautiful as can be, just a little cumbersome with my smallish hands.
I very happy with the product I received and will be purchasing another one soon.
Before ordering a mystery box I contacted them about the shipping values. I asked them if it's possible to write a smaller amount on the shipping form. The lady was really nice and said of course they can write any value. When I ordered I asked them to write 20 euros (23 dollars) to the value. They wrote 50 dollars and I got a 30 dollar VAT fee that I had to pay to fedex...
The saber is awesome I wasn't disappointed but probably won't order from them again...
I liked it a lot. Clean interface, simple to handle, yet great information placement. Customer support is the best I have ever seen. I posted a request for change in my order and I got an answer on SUNDAY! Evening. This is just pure commitment to precision and quality.
Surprised the menace ce has a smaller handle than the guardian, but it still does the trick
I liked this lightsaber a lot, however there was one problem. I ordered an apprentice LE v4 stunt saber in consular green with windows in the emitter and a guarded switch (no covertec stuff) and its beautiful. However, I also opted to include a 'blade retention screw wrench' and it was not included. It was only $1.00 extra and I sent an email to their customer service (so I have one on its way in the mail) but this was an inconvenience. In the end I'm getting what I paid for and its amazing. Definitely recommend. I picked up a second hex key over at Home Depot anyway.
EDIT: I received the hex key in the mail later after contacting their customer service and explaining. They were very helpful it shipped it out in a timely manner. Definitely recommend this company, 10/10 would do again :).
Livraison en 1 semaine...
Le sabre correspond Ă la description.
Attention reste un peu lourd avec les lames UltraEdge.
Mais j'ai d'autres lames pour les entrainements en club
Super!
Ordered a mystery box for a group raffle, knowing ultra sabers delivers quickly and never disappoints.
The Michael Jordan of lightsabers.
Simple, clear... great!
Delivery time realy short, less than a week for an internatinal shiping.
Product of great quality.
I ordered from Ultra Sabers in February. A few days later, they posted a special that they added to their website. I contacted them about the possibility of taking advantage of the special within hours of receiving the email. I sent two emails to the email listed on the website and then had to contact customer service via the livechat. The Livechat person was great and seemed really receptive to the concern, and gave me a different email address. After emailing the new customer service link, it still took a few days to get a response which was a definitive no to my question. Although I like the product, I probably wouldn't use this company again when we purchase more for our summer camp. The responsiveness was less than timely and the opportunity to help a customer didn't seem to be a top priority.
Not my first order but still smooth and straight forward, can't wait to receive my order.
Edit:
Received and very pleased. Thank you for another excellent product.
Excellent product.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.