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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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There used to be an option to make an entirely custom lightsaber with a 3D model to boot. Even if you were just getting a premade Blade with some modifications the 3D model would have been great. Customer service never got back to me ever at the products are great and the shipping was very fast
Easy to use with cool products
My crimson omen seems to have some defects on the surface
The site is very easy to navigate and offers multiple, helpful videos and tutorials. I am enthralled with the product and look forward to my next opportunity to acquire a second saber.
Great design I like the different hilts they have and it feels amazing to wield
This is my first buy.
I enjoyed the saber I bought and plan to get another soon
I love your ultrasabers there awesome i lost my firey orange v4 lightsaber but my other green light sabers light died out so I am going to send it back to you for a second time
Great lead time, no issues wonderful sabers.
Чудесный магазин для фанатов Звездных Воин. Мне кажется только тут можно купить саблю на любой вкус и выбрать всю начинку самому. Рекомендую)))
Fairly painless
Order went well.
We got a quick response to our emailed question so thank you
Smooth and easy :)
Love your designs. Keep up the good work.
Love their Sabers, only ever had one problem and they fixed it quickly.
Great selection, fast shipping, very happy with my purchase.
Excellent product. I received what I expected to get plus a little more. So good job.
The experience was excellent except for a couple of scratches a couple of items that could only have happened before packing and shipping. But they did tell me I could buff it out with some Polish. But I guess it's like paying full price for a new car and then taking it home to buff out all the scratches in the paint job, aren't you going to have scratches on the paint job? I guess quality control could be better if you're going to pay over $1,300 for something 4'/8" it should be flawless. As a new first time customer of ultrasabers I will probably be a return customer because the service and experience was excellent. Could just need to pick up the slack on quality control in packing and shipping I guess
Website is great, easy to navigate, and helpful.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.