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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Accurate processing time was hard to find however the product is incredible. Will be buying again.
I LOVE ULTRASABERS! These guys are so freaking professional and their savers are amazing!
Haven't heard back from customer service about a question I submitted a few weeks ago, response time could use improvement. Overall the quality of the product was satisfactory but would like to talk to someone about changing the color of one saber as it was not as I expected it to be.
Ultrasabers has been incredible. They fulfill orders quickly and ship fast. They've definitely got my business for the future!
Very good turn around from ordering to receiving.
Fast and smooth, as always!
Love what I ordered, but no reply from customer service.
Didn't expect a 150 bucks saber could look that nice, and it feels really REALLY good, the weight distribution is amazingly comfortable.
This was my 5th grab bag and 3rd mystery box. Received some good stunt sabers. Still waiting to win one of the bigger ones in the mystery box though.
Arrived in a timely manner and could not be more pleased with the product.
Love the products
Great saber very happy, even though I chose a random one.
The hilt is super nice, but I must say, I have ordered 2 mystery boxes and they both ended up being green blades. I was hoping for a different color. But I guess that's the risk when getting a Mystery box.
Delivery was on point. Ordered and chose two days delivery. Processed the day of and two days later it arrived. I was happy with what I got from the mystery lightsaber.
Time to ship was a week longer than I was told after I followed up to see the order status after a week. Great other than that issue.
I will surely make orders again. Fast delivery all the way to my doorstep.
I bought a set of his & hers lightsabers for my mate's wedding. It's a freaking awesome and 100% memorable wedding gift. Plus lightsaber fights during the reception: worth it just for the look on his mother's face!
11/10
Great service great product.
Shipping could have been a little faster, other than that very pleased.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.