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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Angel E.
2 reviews
0 helpful votes
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I emailed and called a few times without a single response. The first time I ordered and called with questions, I had excellent service. Not this time.

Date of experience: May 17, 2019
Walker K.
1 review
0 helpful votes
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Great produc t exactly what I ordered
May 17, 2019

Great produc t exactly what I ordered. Will do business with again.

Date of experience: May 17, 2019
Anon O.
1 review
0 helpful votes
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Very smooth process online, quick and easy shipping as well as quality products. What else could I want?

Date of experience: May 17, 2019
Eric P.
5 reviews
0 helpful votes
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The saber is awesome!
May 17, 2019

The saber is awesome! The look and feel is amazing! Next time I will get a set color. I got the color discs to go with it, and some of the colors are not as vibrant as I would've hoped. That being said, fantastic saber!

Date of experience: May 17, 2019
Payne W.
1 review
0 helpful votes
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10/10!
May 17, 2019

10/10! Amazing products!

Date of experience: May 17, 2019
Viet Nam
1 review
0 helpful votes
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Fine
May 17, 2019

Shipping documents sent to shipper for customs procedures were not completed. I had to provide website's invoices and received a lot of taxes

Date of experience: May 17, 2019
Krofinn O.
1 review
0 helpful votes
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No issues, arrived quickly, both nephews had a great time until their mother told them not to swing the lightsabers in the house. (What a party pooper)

Date of experience: May 16, 2019
Kayla D.
5 reviews
0 helpful votes
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Answered any questions I had fairly fast
May 16, 2019

Answered any questions I had fairly fast.

Date of experience: May 16, 2019
Juhani D.
1 review
0 helpful votes
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Fast enough delivery considering I live in Finland.

Date of experience: May 16, 2019
Alan C.
5 reviews
0 helpful votes
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Always good service
May 16, 2019

Always good service

Date of experience: May 16, 2019
Lukas E.
1 review
0 helpful votes
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Ich bin sehr zufrieden
May 16, 2019

Ich bin sehr zufrieden.

Date of experience: May 16, 2019
France
1 review
0 helpful votes
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The saber hilts are nice, some screws need to be tightened up a bit and there are no manual (how to dismantle them for basic cleaning, changing the blade, and removing batteries for example), but really nice items.
"very average" appreciation because the customer service did not answer to my several emails asking (kindly) if it was possible to get the free item included in the "May the 4th" week coupon operation, regarding the fact that I had ordered 4 sabers (high end models) on april 26th. To no avail.
I passed another order (and activated the "revenge of the 5th" coupon...), I hope that it will go on well.
Shipping was smooth with fedex, as the import taxes (paid on delivery): for international customers it is very important.

Date of experience: May 16, 2019
darthspanky Z.
1 review
0 helpful votes
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Very great and fast service
May 15, 2019

Very great and fast service.

Date of experience: May 15, 2019
Bobby T.
1 review
0 helpful votes
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Fantastic quality, quick delivery and a wonderful selection of customization! Thanks! :D

Date of experience: May 15, 2019
Jean I.
2 reviews
0 helpful votes
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Product was fantastic!
May 15, 2019

Product was fantastic!

Date of experience: May 15, 2019
Casey G.
1 review
0 helpful votes
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This is my second time ordering from UltraSabers. The first order was very easy and this time was no exception. Great system.

Date of experience: May 15, 2019
David S.
5 reviews
0 helpful votes
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Excellent customer service in addition to having a great product...

I recently inquired as to how/if I could order some color variants for the knurled screws on the two Menace sabers I had purchased at an earlier time. Customer Service Rep "Marlena" got right back to me. She said it was indeed possible and gave me clear instructions on how to go about placing my order. I had no issues, and the order came through just as expected. Thanks again Ultrasabers! You guys rock!

Date of experience: May 15, 2019
Jordan K.
1 review
0 helpful votes
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Got a variety of hilts and colours which give the overall design a great look. Will definitely order more Sabers!

Date of experience: May 15, 2019
dethzomiescom A.
1 review
0 helpful votes
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They are awesome
May 15, 2019

They are awesome

Date of experience: May 15, 2019
GB
1 review
0 helpful votes
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Great
May 15, 2019

The product itself was in great condition as well as the package itself. However did get a letter a week later from FedEx about import tax so if you live in the UK look out for that.

Date of experience: May 15, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748