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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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We received our saber and were so excited! Beautiful design, nice machining, and amazing bright color. We put it together and started to play. After a few minutes of use the top shaft of the saber began to come loose from the hilt. Every time it's used it becomes loose and we have to tighten it again. We have some Kyberlight sabers that we've never has to tighten so it's a little frustrating.
If there's a solution, I'd love to know!
Great Service and quality in lightsaber replicas. Brings joy to myself and makes me feel like a young child seeing star wars for the first time.
High quality, sturdy, good looking, great price, I loved the feeling of it in my hands and it also just looks great on my wall. Overall love it.
Item arrived quickly and product was excellent. Only downside was extra £20 delivery charge (import tax) on top of quoted delivery charge that we weren't expecting.
It's no contest Ultrasabers the Best! Fast and great product! I love US!
Delivered in good time, they look beautiful and work perfectly.
Amazing product; good quality; customizable; delivered on time and in good condition. Very pleased with my choice.
Great experience and super quick. No damage to the package no faulty parts. Will definitely be buying from you in the future
As usual great service, and outstanding product!
The service was quick, efficient and timely.
Great products, good.prices.
Super happy with everything I got no complaints
Shipping was timely and the saber was well constructed. Overall very happy.
Not much of a talker but I love your sabers
I ordered the color of my blade to be Sunrider's Destiny. However the color wasn't as advertised on the website. It was instead more of a green color.
It was a little annoying with a gift card but overall it woked
My first high end saber, and it did not disappoint! Sounds are clear, the hilt itself is well machined and comfortable, love the light up switch, cosmetic, but added a nice touch. Each step in the build had clear descriptions of each option which helped. Also, very fast build and ship- just under a week from order placement to my door. Very impressed.
Fast delivery time and the product was like expectet great first experience.
A quick and easy purchase of a pommel for one of my sabers. The sales consultant emailed me to confirm that it would fit the saber I intended (and it does). Great work!
This is the third saber I've bought from UltraSabers. The first two were mystery boxes and I got red both times, so I custom built this one. So far it's been everything I had hoped for and it came on the day of my birthday, so that really made it special. Thanks UltraSabers!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.