On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
We monitor reviews for authenticity
Everything turned out great
Fast shipping, saber is awesome!
Shipping was so fast, they sent it before I could email them to say no rush. The product is amazing. Looks just like the photo
Great early delivery love it...
Awesome lightsabers. Order was shipped quickly and I got an awesome variety in my mystery boxes.
I received my order in only 4 days, in Switzerland, that's a very nice time for this distance.
And the product's quality is perfect.
The dark initiate coupon is confusing.
Ordered a mystery box and got an awesome stunt saber. I have to say the quality of the hilt and the blade is amazing and its perfect for dueling.
I had a really good experience with this company. They are legit!
Great site with lots of options, the diamond saber and consular hilt work really well and look amazing. I get a lot of attention at conventions from people wanting to take photos and play with the saber, very fun and worth the buy.
Was kind of a pain having to create a new PayPal account to order the saber to go around the credit card documents but overall I'm satisfied
The product was functional and as they were advertised but the finish on the product was below my expectation.
First time buyer. Can't wait to get the next one!
It is easier to shop here than other sites
It was good. I liked the interface for ordering and my saber arrived quite quickly
Really please with the quality of the saber, very impressed.
I was reluctant to try Ultrasabers as it seemed too good to be true. I'm glad I did as the Electrum Wind I bought with Premium sound is absolutely amazing. Kudos to you guys I don't know how you do it!
Fun to play with, connect both sabers perfectly.
Attaching and Detaching works smoothly and it's easy to do.
Made things easier, love the sabers.
Easy to use, good quality saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.