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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Repair of the saber went well, getting it back took almost no time at all which definitely restores my faith from previous deliveries.
I received a broken saber, replacement parts were sent, however, I'm out of state to verify parts as re correct. Keeping my fingers crossed.
I had a great experience with Ultrasabers. I am a teacher and my students donated money to get some lightsabers for our class to share. I ordered seven mystery boxes for a total of $620 with shipping. Their Halloween sale was great because I ended up with nine sabers due to a free initiate and free grab bag. I was lucky enough to get a premium sound saber and upgrades on every other saber. I priced out all the sabers we got and they were worth $1084 with shipping so more than $400 worth of extras. What a deal!
I ordered one of the mystery box savers as a Christmas present for my brother. I wanted a mystery box because it was a little less expensive, wasn't sure what he would want so I figured I'd let the force be my guide, and I wanted to see the quality to determine if I wanted to get one myself. The prophecy hilt was delivered, and let me say, it's better than I expected. The build quality is fantastic, and the blade color is very bright and fills the blade well. I was skeptical about whether or not I'd want one, but I'm 100% going to be buying my own once he has his so I don't ruin the surprise for him.
Great deal on a quality product. Super fast delivery.
This Saber is epic on so many levels! I loved that I was able to make it exactly how I wanted it, and the shipping was fast. I wish the expense was slightly less but it is what it is.
Best custom saber website out there! Can't wait to receive my order!
Fantastic customer service, sabers are fantastic
I got mt lightsaber and it's exactly what I ordered!
Quick and pretty easy
Nice light sabre this is my first one and I intend on buying more
As advertised.
Super fun abs easy to use!
I have ordered from Ultrasabers many times. I have never had an issues and love the sabers I have gotten from them. Looking forward to getting more and can't wait to see what they come out with next.
Easy to navigate website. Easy to checkout. Love the products I ordered due to the specificity, detail, and craftsmanship of both sabers. They were delivered quickly. I will be ordering more in the near future. Overall a great shopping experience. I'm very happy with my sabers.
I ordered on the first and got it on the sixth! Super fast and always the same quality!
Great ordering experience - same great service as last order. Needed to make a small change on my order; their Customer Service was friendly and prompt; told me exactly how to handle it (and even confirmed that my change had been received and noted); my order arrived exactly as I wanted!
If you need a saber for dueling or cosplay Ultrasabers is where it's at.
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I haven't had any issues the saber is really good
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.