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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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The staff were professional an amazing they help in every way an the product is superb! I got it for my donnas a Xmas gift an I know he'll love it as much as I do! Thanks once again to everyone an have a fabulous Merry Christmas!
Website was easy to navigate. The product was well made and received relatively fast. I will be a repeat customer. I am starting a dueling club and will be using ultrasabers again.
Despite some mix up of information on my end, the staff at Ultrasabers was quick to respond and fix things. Overall, it was a fun experience and I love my order. There is always room for improvement, mostly in the designs and that US needs an LED retention screw, but other than that this is a fantastic company!
Very fast response after order was placed. Also pretty quick order processing and delivery. Got my sabers in 7 days.
Ordered a mystery box a few months ago to get an idea of quality and was impressed. Ordered a full custom lightsaber with sound and I am serious impressed. Have recommended to multiple friends and colleagues who have purchased or will purchase soon. Great communication, fast shipping, quality product!
Quality is high on these blades! From the hilt to the blade color to the sound... it's amazing. So glad I came across their site and decided to pick up a mystery box. Led me to ordering the exact saber I've always wanted! Loved the ability to customize everything on it as well! Great, great work!
Loved loved loved buying from ultra saber! I bought a custom saber for my brother for Christmas and it arrived way faster than I could have imagined! Love the quality and everything about the saber! Will buy from ultra saber again!
The customer support was great, the shipping time wasn't bad either and the product itself was great for the price it was!
Some of the options were not clear - ie pummel choices as it did not appear that images of the options displayed so I went with the standard option.
Great Job
The site was easy to navigate and entertaining
Hopefully in the future the Shoto Brood sabers can recieve more interchangeable parts like the regular single hilts.
Great sabers! I am exited
It is my first time that I bought a lichtsaber from ultrasabers and I love my lichtsaber.
I entered the fall raffle and won a beautiful lichtsaber.
Fedex first lied about my item and said it was delivered, when it never was, then it was "lost for 5 days. After 5 days of complaining to fedex they finall delivered my lightsaber. I love the saber though, dont get me wrong
Quick and seamless! The different menus and options for customization couldn't have been easier!
Ottimo prodotto veramente bello arrivato in tempi record tutto come da descrizione consigliato al 100%
Incredible quality and brightness! I love it
Overall, an excellent experience. I'm currently making a product review video for Youtube.
I simply love ultrasabers. It's the best choice I ever made in buying a lightsaber!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.