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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Well built beautiful lightsabers
I bought an Initiate V2 and a Dark Initiate - both are splendid. I then bought a Bellicose, but it was sent with the wrong screw to keep the blade holder in place, so I contacted UltraSabers and they sent the proper replacement screw ASAP. Very satisfied with the attention they put into their customers.
Great product, I purchased my first item a few weeks ago for a Christmas present I loved it so much I bought 6 more sabers!
I had order these parts around the time of a super good sale and near The Rise of Skywalker, and so it dawned on me it might take awhile, but it only had taken a 4 days to receive, which is awesome knowing the team already must be busy with what orders they have right now.
Been shopping from y'all for years. Great quality products for the price you pay.
The lightsaber I received was everything I could ever ask for thank you so much. The delivery was fast and came the day before it was due to come even though there was a problem in the US
I am in love with these lightsabers. I bought some as a gift to the kiddos for Christmas and I am even more excited to see them open them. The quality and craftsmanship is beyond anything I could ever imagine.
Good all around
Everything was good
Great site - good service via chat - prepurchase.
You have always been my go to when it comes to sabers! You are the best!
Great deliver time, great product would definitely get one again.
Ultrasabers is the best saber company! Customer service, quality, and delivery time are unmatched.
Smooth ordering process as always, and the Fallen LE is simply fantastic!
It was fast, easy, and affordable.
Streamlined website, easy to use.
Easy to figure out what I wanted as well, videos of the sabers being on each saber is very nice
Clear information, no issue
Great saber way better than i expected
The hilt is great but wiring could be better, LED emitter is really loose and I can hear it knocking around when using the saber. For a mystery box the saber I received was the DOMINIX LE V3 Stunt Saber. I'm neither excited or unhappy with my purchase, but I don't think I'll go with a mystery box at the $75 value in the future.
Sabers are great, awesome quality, good sturdy dueling sabers. I've done 3 mystery boxes and 2 custom built double bladed staves in total and plan to try for a 4th mystery to box with hopes of getting one with sound. I didn't recieve my promotional blade plug and contacted ultrasabers via email and they got back fairly quick considering it was Black Friday weekend. Overall I'm very happy.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.