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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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My only problem is how expensive the shipping is.
Received my lightsaber fully assembled with a fresh set of batteries and I'm impressed! Can't wait for my next purchase!
Fast shipping, products well packed. Good stuff!
I like that what you do. Thanks
I really appreciated the videos and pictures that went along with each step in the ordering process. It would help if all steps had detailed instructions and descriptions, as some steps remain unexplained.
Very helpful for a new customer. Love the videos explaining options.
Website easy to use with good well explained saber options.
Love this company!
Easy web page.
I have been looking for an awesome gift for my boyfriend for Christmas, and being that he is a big Star Wars fan, this light saber is perfect! There were so many options, and I know that he will love it for years to come.
Seem pretty easy...great products just wish they had the color yellow :)
One of the best online dealers I have worked with.
Good website. Have seen both positive and negative reviews online of UltraSabers. However, I am looking forward to receiving an excellent product. If I do, I will surely recommend UltraSabers to friends and likely buy again the future. Update: everything checks out. Recommended to friends to buy sabers from.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.