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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Wasnt to sure about getting the grab bag im really interested in the quality of the lightsaber since it might have minor flaws also ive been told the tips of your blades fall off easily
Perfect...
Seriously Ultrasabers, I have looked everywhere online for the perfect store and I found that you created the best looking sabers. I found a lot of cynical people moaning over the all the 'mishaps' over their bad experience but honestly, I am not seeing it! Emory has been nothing but the best in regards to customer service and I have still been talking to him for questions related to my AV switch. I am greatly satisfied with the transaction speed and quick replies on email.
Easy to use website and good prices
Rated a four because it could be streamlined.
Impressed with how quick and easy to use this website. Literally took me less than five minutes to order a new saber.
The options selection is a little tedious. Multiple choices on a single page would be much better.
You all are AWESOME
Doing so good so far
Love my UltraSabers! Great customer service.
Good easy shopping experience
Great item and fast shipping. Worth the price.
Site was easy to navigate and had helpful videos to answer all of my questions
Quick and easy ordering
AWESOME. I'm so happy with everything
Very thorough website. Detailed pictures for most options. Very helpful forum community. Great customer service.
Great service, the day after i ordered i got an email, with no actual information on my order, just thanking me for my business. I thought that was really great. Ive dueled my buddy with my dominix a couple times now. One of the sad little toy lightsabers we had as kids snapped in one swing. 100/10 will buy again.
I would prefer to see the availability of a hilt before having to click into the options, but the sight is well made. Dark Apprentice LE v4 "Express Options" button links to the home page. The rush awareness was amazing, so much more accommodating than saberforge.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.