I received my order today and opened it hoping this would help my two elderly cats.
Well what I received probably won't even last a week.
I opened it and it was barely a quarter full, so basically I got a jar with almost nothing in it!
Definitely not worth the money and it appears to be a scam if they can't fill the damned jar!
Unbelievably poor customer service when people keep hand-balling me from one department to another - just couldn`t understand why delivery to Australia is no longer an option (I bought several times before - never was an issue!) when you place an order. No one explained it to me or helped - but rather sent me to online chat - then to support email - then back to online chat. Still can`t place an order (not a single jar though - quite a few). Zero care/support.
Hello Svetlana. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for the inconvenience you have experienced. Due to rapidly changing import regulations with Australian Customs, we have halted shipping to Australia. We are working hard to become compliant as quickly as possible. If you have not already, I suggest signing up for our email newsletters. Once shipping to Australia becomes available again, you will be notified via email. We do hope that you will give us another shot in the future. If you ever have any questions, please do not hesitate to reach out. My email is shayne@ultimatepetnutrition.com. Have a nice day.
This really is in answer to patty' who complained the jar it's mostly empty. The label clearly says it has a weight, and is good for up to 30 scoops. So don'texpect anything more. I've been using the stuff for almost a year, I use it very sparingly - maybe only once a week. I probably should use it more often. I figure, a little is better than none. It is pricey, I suppose that is a factor too. My cats seem to like the taste.
I have a 1 year old German Shephard who was constantly eating grass on walks. I decided to try the product after seeing the ads claiming... If your dog eats grass do this one thing... He's been on the product for a few weeks now. He's still eating grass. Maybe not as much. I'll finish out the rest of the product but probably won't reorder.
Our dog has had some digestive issues as he's aged, and recently we've seen some improvement in that, and in his energy level when he's not asleep. At 14, he's slowed down a lot, but recently he seems to be feeling better and more energetic when out for a walk. Several attempts made to adjust his food products were hit or miss; lately he's been much better and this powder seems to be helping.
Have been feeding my 2 lab mixes the supplement for a few weeks now. One of them has had allergies and was given medication to stop/reduce the scratching biting licking. The supplement has almost stopped the bad symptoms. I rarely give her meds now.
I have seen marked improvement in Kent (my 9 year old pitbull). When i adopted him, he had a hard time walking for long and balancing himself. BUt with Ultra Thrive, i have seen marked improvement in him. He trots happily for his walks, can climb stairs now and does longer walks too. When he goes for the tennis ball, he actually hops and jumps at the ball. Only reason i have not given 5 stars is that i hope there are more improvements to him.
I saw this product in an advertisement and thought what the heck I'm going to give it a try cuz I know that a lot of these dog foods are lacking an important nutritional elements the dogs need. My dog occasionally gets an upset tummy I take him out for walks he wants to eat the grass so I thought I would give this product to try. From the first day he seemed to enjoy the flavor of it and he ate is whole full but she doesn't often do sometimes you'll go two days without eating anything. I leave his food and water down for him all the time and he seems to regulate himself. So the takeaway from this is I don't see any incredibly wonderful results but I do see that he likes the supplement. I can relax knowing that he is getting the proper nutrition that he needs to remain healthy and live a long life
My mail poodle is 12 years and has a very bad itch problem. No difference as of yet. All most have taken a month. Will give it a little more time. Female poodle is doing fine. She is 11 years old. So time will tell if no change will not order any more. They do like the product.
Not sure my dogs have been taking it long enough but I think the two grass eaters don't seem to be eating as much grass? I have four dogs and only one seemed to get an upset belly from the supplement. I just gave her a couple days off and them slowly started giving it to her again. Seems to be handling it better now.
After about 3-4 weeks I started noticing my 10 1/2 year old shepard mix get a little more peppy. She has a sparkle in eyes that I haven't seen since she was a way younger girl. Thank you for giving giving my girl her kick again
I have never seen an any of my dogs eat everything like this dog food. I have only given him the beef but will try the chicken next. Highly recommended
I rescued a just born kitten. His fur was always thin and wiry. When he turned 8 moths old I decided to try ultra pet nutrition, Nutra Thrive. This was the best decision I've ever made! My kittens fur became super soft and full. He's a beautiful 2 year old cat with the softest fur, thanks to ultra pet nutrition!
My dog's name is blue. He is a three year old blue merle Australian Shepherd. he looks healthier and just seems more happy and more playful in the morning. We started giving him a half a cup and sprinkling it on his food. He ate it and did not mind it at all. So we increased to a full cup. Australian shepherds love to run. Blue is wearing me out chasing the ball. So far, he looks like he has more energy. I am happy with the product.
My 9 year old Bull Terrier Chloe was experiencing bad arthritis pains in her hip joints, mainly in the mornings when she woke up. She would cry in pain and she wouldn't want to move. I would massage her hips and get her slowly going and after warming up she was good. Just watching her in pain was very sad to watch. After trying many different remedies, I stumbled upon Ultimate Pet. After reading all the info and looking at reviews I decided, I wouldn't hurt to try it so I ordered the Nutritional Supplement for her food and the Hip and joint support pills. After just a few days she was feeling better. Waking up and not crying in pain. She was still a bit stiff at first but Now its been going on a month of continuing the Nutritional supplement powder and finished her bottle of hip/joint pills, she is still doing great. She hasn't had a moment of pain in weeks now and that makes for one happy dog mom!
I have been giving Nutria Thrive to both my terrier mixes. 1 has been recovering from Pancreatitis, I hear a gurgle in his tummy these days, Good BM for both. All my fur babies have been rescues. 1 is from a south Korea dog meat business convinced to close. They have both been happy and energetic. I am praying for long healthy lives for them both. They love the taste which is another plus.
I am using Nutri Thrive on both my older, large breed dogs. One has severe digestive issues and eats grass nonstop, her stomach gurgles loud enough to hear in the next room. Our 115 lb mountain dog constantly licks his front paws. So I had great hopes with this product! However, not really seeing a difference yet, with either dog. Its been a good 30 days of using it and I thought I would give it a little more time.
Not sure I can afford to keep using much longer without significant results. The price point for this product seems very high for the small container!
I have been giving pet nutrition to my two shih-tzus for a while. They like the taste and eat their dinners every day. I've noticed less flatulence and firmer poop for both dogs. Also, my 11 yr old is experiencing less pain in his leg which used to bother him when he woke up. I am definitely going to continue using the product.
I have three kids (dogs). They are Charlie 9, Sammy 5 and Cooper 4. Charlie is starting to show signs of aging and when I came across your advertisement I read it in depth. Sammy and Cooper were having issues with their breath.
My husband and I decided we wanted to try nutra thrive. It's really working great! My boys breath doesn't smell as bad, Charlie is having healthier bowel movements ( not runny) and Sammy, he's been on a diet so he's lost some weight but after giving him the vitamins, he's gotten more active!
I really appreciate your emails. When I open them and read through them you somehow give information that I have wondered about.
Thank you for caring!
Leslie Box
First of all Dr. Richter gives you a PARTIAL refund plus the postage to return the "product" is almost as much as the cost that the BUYER has to pay. This food needs attention to mix with warm water and have a meat-like consistency. It's no problem to go through the process but the results gives it an artificial quality and, in addition, puts a mushy substance in your pets mouth. Teeth cleaning is an additional must.
But the big problem is it's not the best taste for most dogs. Especially picky eaters.
My dog has no problem eating the crunching hard Iams, Science Diet and other proven probiotic foods. These are better for the teeth and a lot less expensive.
The mush is overly expensive, overly rated and unfairly promised.
Dr. Richter is making a fortune just off of returns.
Hi Bob, this is Shayne from Ultimate Pet Nutrition. I apologize for any inconvenience you have experienced. While many of our customers enjoy our formulas, we understand that they may not be for everyone. For this reason, we stand by our 90 day money back guarantee. Once all product bags or jars are returned, our returns team will process a full refund of the purchase price. We strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best food for your pet. When price reductions are possible, we are happy to pass those savings along to our customers. We highly recommend signing up for our email newsletters or subscribing to our text club for exclusive offers and discounts. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care and ensure you are fully refunded. Please email me at Shayne@ultimatepetnutrition.com. Have a nice day.
Overview
Ultimate Pet Nutrition has a rating of 4.4 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultimate Pet Nutrition most frequently mention dog food, old lab and nutritional supplement. Ultimate Pet Nutrition ranks 15th among Pets sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kathy. My name is Shayne, I am with Ultimate Pet Nutrition. I am sorry to hear about your experience. Due to the nature of the powdered supplement, the contents may have shifted during transit which releases excess air and compacts the product in each jar. The size of the jar is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight and each jar will have 30 full servings as labeled. We also strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best food for your pet. When price reductions are possible, we are happy to pass those savings along to our customers. We recommend signing up for our email newsletters and/or text club. You will be instantly notified of offers and discounts. If you ever have any questions, please do not hesitate to reach out. You may email me at shayne@ultimatepetnutrition.com. Have a nice day.