Reasonable prices on many brands of high end cosmetics, hair & skin care products! Love that you can sample the makeup before you buy it!
I've been happy with everything I've bought at Ulta. A bit more pricey, but worth it. They also have great deals around the holidays.
Great store for every need from beauty to hair skin or nails and even a salon! I love ulta. Always coupons to use too.
Company has a fine ratio of making products and selling them on very comfortable price. All beauty products have same effect which also positive.
Ulta is always a fantastic way to check out new products for your hair, nails, fragrance, and appliances for anything beauty related.
Just love everything about this website! Everyone in online are so very nice and considerate! The website itself is easy to navigate!
Very consistent service, great shipping and friendly help in stores. Always a good variety of products with well-packed shipping when ordered online.
Very Good Customer Service... I've ordered from them several times and every single time my items come packaged really well and protected.
A good site handed down from mother to daughter. Always keep up with the latest trend and not let you down.
Great selection, reasonable prices, and fast shipping. What more can you ask for. I would recommend them for any beauty shopper.
Delivery is fast and easy transaction. Items are really great. Will definitely make another transaction with them. Thanks a ton.
Competitive prices. Nice, helpful staff.
I find their inventory to have more choices than other perfume stores and department stores.
Ulta is always a fantastic way to check out new products for your hair, nails, fragrance, and appliances for anything!
Best selection for brand name beauty products! Helpful reviews and great product descriptions make buying products online with confidence easy
Very poor customer service. Very rude and are not helpful at all. Gave me the run around for a month.
I recently ordered Kylie's lip kits! The delivery is very fast as compared to Kylie's official website! Will buy again!
I love going to ultra they are so helpful and I also find what I'm looking for.It also helps that you get points on every dollar spent there.
I went in knowing what I was looking for so I grabbed what I wanted and went to the register to check out. The woman helping me did not say good morning or ask how I was doing, she looked miserable. I didn't say a word I just handed all my stuff over she asked if I had a rewards card so I handed my phone over with the card up on the screen I told her I had a coupon and i wanted to use my points because I had a fairly large order. She rang everything up and the total was off I told her the one item was on sale, she asked where I saw the sign so we walked over then she rudely said that I grabbed the wrong palette, I apologized and asked where the correct one was and she looked even more annoyed; she looked around and couldn't find it (because they didn't put them out) one of the other girls went into the back to grab one and brought it up. We went back to finish the transaction and she didn't use the coupon or then rewards points. She was very rude and unprofessional. I've never had a bad experience at Ulta and this completely put me off. You shouldn't get mad at a customer because your staff didn't stock the displays properly. I've worked in many customer service positions for many years and if any of my managers or higher ups would have seen me treat a customer that way I wouldn't have a job. You are a high end cosmetic retailer please have your staff act accordingly. I don't enjoy spending hundreds of my hard earned money to be treated so horribly. If I wanted to be treated badly I would've gone to Sephora
Overview
Ulta has a rating of 2 stars from 536 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ulta most frequently mention customer service, credit card and order online. Ulta ranks 1071st among Skin Care sites.
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