UK TutorsReviews 23

After being registered as a tutor for months with no clients, I decided to withdraw from site. Next day, a potential student notification is received. It was apparent from what they were requesting that they had the UK and Scottish qualifications confused. I messaged the student for clarification of what they were studying and got no response. Then I found my log in no longer worked. I actually think, looking at other reviews here, I've had a lucky escape.

I selected a tutor named Lana from this site - however I never actually got to work with her. This tutor required upfront payment for 10 hours tutoring@ £60 per hour via direct deposit. I would no sooner send my bank details to an email scammer trying to "unlock an inheritance" than deposit £600 into the account of a someone I'd never spoken to let alone met. The upfront payment and direct deposit requirements left me with a bad feeling - and I believe in following intuition.

I ended up going with a different tutoring service; the hourly rate was actually over £20 more (I believe the company takes it's share). However, they require a minimum commitment to 5 hours of tutoring, have alternative options if the tutor is not a good match, have the possibility of using the balance of your 5 hours at a later date, and offer payment via credit card - which allows you an addition safeguarding feature.

Unless you're willing to hand over your cash with absolutely zero guarantee this service may not be for you.

I purchased a tutor's details from this website (at what is, I think, an unreasonably expensive rate) and made contact with the tutor. The tutor replied, offering a lesson the following weekend and asking what level I was at (this was a language tutor). I replied, saying I could meet that Saturday, and heard nothing back and follow up emails were ignored. Over two weeks later, the tutor contacted me, gave me some story to explain the delay and offered a lesson the following weekend. Again, I replied to fix a time and had no response. That was over two weeks ago now.
I thought I had just picked a bad tutor, and contacted uktutors, asking if they would credit me the fee back to use against another tutor. They ignored me. I emailed them a second time. They ignored me.
I think this website is a scam. They will happily take your money off you but have no interest in providing a service. I didn't even ask for a refund, just a credit back to their site so I could find another tutor. Their customer service is non-existent, and they ignore any contact you make. If you are lucky, you may find a genuine tutor here, but if things go wrong, the site will just take your money and run. I have filed a dispute with PayPal.
I wouldn't touch this site with a barge pole. I eventually found a tutor through another site, who actually care if you've been able to make contact with your tutor and provide some customer service.
Avoid at all costs.

I hired a tutor through this site, who tutored my children for 1 class and then said she was too busy to commit to tutoring having said she would be available any day of the week! Therefore a very expensive 1hr 1/2 tutorial with the £15.60 spent on the uktutors website. I have sent 2 emails and contacted them via their website regarding the fact that the tutor i hired should not have accepted the position when they knew they would be unable to commit they have not responded.

I am convinced this website is a scam. I have been registered as a tutor for years. I have received from time to time tutoring requests which never materialized into tutoring jobs. As soon as I try to finalize with the potential student details for our lessons they inevitably disappear. I suspect that the requests are fake and the hope is that I just accept the tutoring request and pay the introduction fee. All the requests seem to be written in the same style and I suspect that are generated by one person. Needless to say I have now removed my profile from this website. Infuriating experience and a total waste of time.

I signed up as a tutor with this website. I had a woman contact me for tuition, she purchased my details. I charge 35 per hour for uni students and 40 for adult learners. She said she was a uni student but actually she was an adult learner. When I emailed her I told her she should pay me £40 an hour, and she never got in touch with me again. It has been about 2 months, but I haven't heard from her. Yet Uk tutors.com are still trying to scam me for 15.60. I have sent them all the email correspondence etc, and received nothing. Now UKtutors.com have blocked me, I have written to them so many times, sent them all the communications to them yet they still don't respond or lift my ban. I am just stuck and don't see why I should pay money I have not earned. I think they try to scam people and this lady was probably just fake and this is how they try to collect money.

I am a maths and physics tutor and have been with this website about four years. I have found them easy to use and reliable. The fee they ask for, to exchange contact details, is very reasonable considering that it is a one-off charge per tutee. Agencies can ask 25% of the tutor's fee for *each tuition*!

Probably around 3/4 of the instances in which I have exchanged contact details have resulted in long-term tutees, lasting a year or sometimes two. This easily makes up for the few that back out before or shortly after the first session.

Easy website to navigate, I just entered my postcode and subject and found a whole list of tutors that I could contact for free. After discussing my needs with all the tutors I chose one who lived quite close to me. I paid a small intro fee for her contact details which I thought was very reasonable. I also received good responses from the customer service team when answering my questions. Im quite impressed how the whole tutor selection process went and would have no hesitation in recommending the site.

I received one student. She wasn't prepared to pay the fee UK Tutors wanted for my details, so as the amount of hours she wanted were too many to turn down, offered to cover the cost, which even I thought was excessively high, in the first hour of tutoring.

I emailed UK Tutors and filled their form in, requesting someone contact me as to how we could maybe split the fee, deducting it from the amount I then also "owed" them. A month later and no one has contacted me.

Then I received an email regarding the now "overdue" amount I owed to them. So again, I filled in their online support form, twice and emailed them. Still, as of this afternoon, the same say, no response.

I then tracked down a telephone number, via Companies house, as UK Tutors clearly don't want to talk to anyone registering with their service, and called them. I got an automated answer service, whereby I was directed to fill in their support forms, that they don't seem to respond to, or leave a message. I did. And as yet, have had no reply.

I am becoming a little suspicious of this outfit.

I have worked as a tutor for 7 years and get a lot of students as I live near London where demand is high. In the past I have got quite a few students from UK Tutors but am now sick of the way they operate, which I regard as duplicitous. They are essentially nothing more than a database that sends automated emails. As people have commented further down the comments, there is zero customer service. There isn't even an option for students to give reviews of tutors. Yet when a tutee selects a tutor they are charged a high fee (around £20) as well as a 'one-off commission fee' (around £11) that the tutor is meant to collect from the student even in the situation that (as has happened to me) the lesson never takes place because the student decides against it. It is incredibly greedy to charge this much money for what is barely a service at all. None of the students were aware of the commission fee as the agency doesn't make it clear that they will have to pay it, which makes the tutor look bad. Steer clear, there are plenty of much better agencies!