The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
Ordered a Mexico home shirt for World Cup. All great. Would definitely order from UKSoccer Shop again.
Never dealt with a company as bad as this. Don't deliver and don't respond.
Please stay away. The 5 star reviews must be paid for or fake.
STAY AWAY
Ordered a jersey and a polo shirt. Took a month before item was shipped. The polo shirt was never in stock and upon multiple inquiries received emails stating they were about to receive it which never happened. Eventually received jersey a week later from a Miami USA address which I promptly shipped back to Glasgow Scotland. I then had to sent multiple emails in order to get refunded and when I was refunded I wasnt refunded the full amount. They expect full payment upon checkout, correct? Yet Everything in this transaction was there fault, yet I didnt receive my full payment? Terrible company and terrible business practices
Bought a couple of sporting goods here. Slightly pricey but worth as the quality was good for the jerseys I bought from here.
Ordered 4 football jerseys for the World Cup on June 13, and paid £8.50 for Next Day delivery. I received confirmation Emil with tracking that does not work. I tried calling all their associated numbers, but no one replies, and sent two messages with no reply yet. It is June 19 and the gift is irrelevant now. I will have to call the credit card company and report them.
Order Number: *******
Good service and prompt response to questions, I purchased an Egyptian away shirt and received it within a few days
Arrived very quickly. Everything in great condition. Processed my returns (wrong size) easily and with great efficiency.
Arrived quicker than thought and quality product. Is a present and they are very happy with it. Will use them again.
Received everything in great condition! Customised products received in 7/8 days. Standard delivery, cheap and efficient. Would definitely recommend.
Purchase arrived on time as promised and was exactly as advertised. Will look to buy other items from this site
It was an easy website to navigate around and ordering was easy, also making the payment was relatively easy. The tracking of my parcel was helpful as it helped me to see where it was. And the most important thing is that the parcel arrived on time.
Excellent service. Ordered and dispatched the same day and arrived within 3 days. Highly recommended
Total scam. They never sent me the 2 jerseys that I paid over $240 for. After 3 months, they said that they will refund me. After 2 more months and 6 more emails, I am still waiting for a refund.
DO NOT BUY ANYTHING FROM THIS COMPANY, no one ever answers the telephone line, check it yourself this is the number on their website ******* *******. The company has very bad reviews. I ordered a shirt from uksoccershop.com and the same shirt weeks later from teamzo.com, both are the same company and collect money from customers and deliver nothing. No communication, no email response, telephone line no one answers and I had to contact paypal for refund from both websites.
Stay away and never buy anything from this website.
They have a wide range of collection. Ordered a pair of football clothing for my son. Best quality, arrived on time. Everything is available at a reasonable price.
Will visit again for sure...
A dodgy business run by untrustworthy person from corner of his bedroom.
You will lose if you ship at his.
Go to the website of the manufacturer to find better deals
Their online store has a comprehensive collection of soccer accessories from jerseys to other required items. The prices could be slightly lower. Apart from that things are okay with them.
Ive puraches three jerseys from them to be customised, the first one in mid April and I unfortunately had to chase to find out the status of my orders. Aside from this, they seem to be a good outfit with a large selection.
Answer: File a complaint with UK action fraud. I did and if enough people do the same they may eventually investigate this company. They are thieves plain and simple. I also don't know how site jabber can rate them at 3 and a half stars when nearly 50% of reviews are negative.
Answer: There is no phone number for UK soccer shop I used email to get InTouch
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