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UK Soccer Shop

How would you rate UK Soccer Shop?
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GB
1 review
0 helpful votes
Follow Chris D.
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Football kits are so expensive these days and changed annually it is therefore great to be able to buy a top in support of your team that will still be current whilst iconic after a season. Very happy with purchase. Rovers for promotion... hopefully!

Date of experience: March 24, 2018
GB
1 review
0 helpful votes
Follow Catherine W.
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Ordered a rugby shirt and then read some really bad reviews which had me worried
No need, kept up to date by email, product arrived in a few days and quality excellent. Would certainly use this firm again.

Date of experience: November 10, 2018
GB
1 review
0 helpful votes
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Ordered Scotland top on a Saturday night with printed name and number. Didn't arrive on next day delivery which I paid for but arrived within a few days so no complaints really. Good quality. Would recommend.

Date of experience: June 11, 2021
GB
1 review
10 helpful votes
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Great Rugby shirt
February 8, 2020

Really good, well made rugby shirt. It's a gift so hubby hasn't had it yet. I would recommend buying from this company & have no hesitation in purchasing from them again. From ordering to receiving was very quick

Date of experience: February 6, 2020
GB
1 review
0 helpful votes
Follow Emma R.
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My son loves his football kit purchased from here especially as they personalise football shirts. Good communication. Orders came promptly with the exception of some socks which have been delayed for a while due to out of stock.

Date of experience: October 19, 2021
GB
1 review
0 helpful votes
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Excellent service
December 14, 2015

We accidentally ordered one of our shirts in the wrong size. The company changed the order within minutes, and they both arrived today, less than a week after order. Two small boys will be very happy on Christmas morning.

Date of experience: December 14, 2015
GB
1 review
0 helpful votes
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Time for a new hoodie...
April 1, 2022

With such an epic range it was almost an impossibility to come to a decision here. However the ease of browsing and of ordering - like taking Paypal - made the job a simple one. Order confirmation and delivery tracking kept everything in order. On arrival my choice of hoodie was as pictured and a good quality warm cotton material - no thin market stall stuff here. Recommended, thanks, Rob

Date of experience: March 31, 2022
GB
1 review
0 helpful votes
Follow Robert M.
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Nice and arivved quick although not the official type of top described as not a players shirt.

I would of expected abit better

Date of experience: November 27, 2024
Australia
1 review
0 helpful votes
Follow Zaina H.
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They use the cheapest shipping method possible. Resulted in items arriving after 6 weeks of placing order.

The $220 jersey and shorts were packaged in the cheapest black plastic bag and to add some icing on the cake, they've sent the wrong size shorts and they refused to return or refund.

Cheap cheap service.

Oh, have to add the customisation his cheap quality and done badly. The large numbers are fine but the little letters are bad.

Date of experience: January 13, 2022
GB
1 review
0 helpful votes
Follow Kathy C.
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I too made an order for juventus kids kit. All confirmed and charged for the hours later am e mail to say out of stock refund will be made in 3-5 days! How can they charge when they have not sold you anything! Cheats do not buy from them

Date of experience: August 2, 2018
Canada
1 review
2 helpful votes
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Avoid this clown show.
April 18, 2023

Shipping was promised between 2 - 5 days and took two over weeks. 3 weeks total for the package to arrive in Canada from the UK. Attempts to complain during the process were met with dismissive indifference. Shirt arrived in flimsy packaging - literally a plastic bag. Not kidding. Shirt material quality was something you might expect from a made-in-China pack of 5 undershirts for 20 bucks off Amazon. So thin, it's almost see-through. And their sizing info is wrong. Shirt is too small even though I erred on the side of the larger of two possible options. I'll be amazed if it doesn't disintegrate at the first wash. Waste of time, waste of money. Live and learn.

Date of experience: April 18, 2023
GB
1 review
1 helpful vote
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Terrible
June 14, 2013

Terrible. Do not go near them. No communication, stuff doesn't turn up - even when I paid for next day delivery.

They are based just outside Glasgow in scotland. This company is so incompetent I think it might be a trading front for the Scottish Football Association.

Date of experience: June 14, 2013
Tennessee
1 review
2 helpful votes
Follow G A.
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Never Received my Order
September 15, 2017

Ordered a jersey and never received it. Their customer service can't be bothered to help. Tracking number does not work when I try it in postal system. Have opened claim with credit card company. Never again.

Date of experience: September 15, 2017
GB
1 review
0 helpful votes
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Amateur league
October 2, 2019

Misleading website, you pay over the odds for quick delivery which cannot be fulfilled as they send the item from international warehouses. This ends up taking 2-3 weeks. If they were just clearer in their listings and gave accurate time frames, the plethora of negative reviews could be avoided.

Contrary to other reviews, my emails were answered promptly, that's the only positive here.

Their returns policy is bewildering, you have to request to return your item and wait for them to get back to you. I did this a few days ago now and haven't heard anything since. I'm presuming the return period will lapse by the time they do get back to me.

I don't like leaving businesses negative reviews but this company has surely seen the reviews and they've ignored all the feedback. That is inexcusable.

Give your heads a wobble uksoccershop your management needs an overhaul!

Date of experience: October 2, 2019
GB
1 review
3 helpful votes
Follow Jane I.
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I ordered an England t-shirt for my son as he was attending a match. I ordered it over a week in advance and it should have been dispatched within 1-2 days. The t-shirt never arrived. There is no phone number that anybody responds to and when I sent over 5 on-line queries, they did not solve the problem or even answer most of them. Please don't waste your time using this shop.

Date of experience: June 7, 2016
GB
1 review
0 helpful votes
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Satisfied
July 19, 2022

Delivery prompt
Quality as stated
Return easy enough although have to email first.

Refund ok but you don't get Post and Package back and because return isn't freepost still £10 out of pocket so not happy with this part of the deal

Date of experience: July 19, 2022
Ireland
1 review
1 helpful vote
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1 star is way too much!
December 24, 2021

1 start is way too much for this excuse of an online shop. Do not use this "Company" I am mad with myself for not reading all of the negative reviews first, before I bought my son's " Christmas Present " from them.
False advertisement and misrepresentation right through the process.
You will have a better chance of getting your item if you get out the needle and thread yourself!
Cowboys in every sense of the word... except when it comes to taking your Money... that I can confirm they are experts at!.
BE WARNED!

Date of experience: December 24, 2021
GB
1 review
8 helpful votes
Follow Jodi T.
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Very quick delivery of a customized shirt, perfect brand new condition and great quality. Responded to my emails quickly and everything was delivered better than expected. If I'm in need of another product I won't hesitate to use them again.

Date of experience: May 5, 2020
GB
1 review
0 helpful votes
Follow Lucia F.
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Overall, my experience with this shop is very good. The shopping itself was straightforward and the items were delivered within 2 days at the most. Also, the clothes prices seem to be reasonable as opposed to other sports shops. We need to exchange an item due to sizing, but they are helping us out with it, so again positive.

Date of experience: August 30, 2020
Japan
1 review
0 helpful votes
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Hassle free
January 16, 2018

Ordered products arrived on time and in good condition. Only scored 4 as the shirts were in a simple plastic envelope so depending on what you are ordering, you may prefer something more robust but was fine for me.

Date of experience: January 15, 2018

Overview

UK Soccer Shop has a rating of 2.9 stars from 970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UK Soccer Shop most frequently mention customer service, day delivery and phone number. UK Soccer Shop ranks 2nd among Jersey sites.

service
222
value
209
shipping
215
returns
119
quality
193
This company does not typically respond to reviews
+67