Wrong colour wisteria ordered and sent dusty pink. Will not accept return and claim purple is now pink despite me sending the website pictures to show otherwise
I reached out and the rep was able to help make changes and she always stayed in contact with me with details and when my dress showed up i was speakless. It's beautiful. The measurements are big but i knew that going in and i couldn't be happier. My first dress buying experience left me in tears but this one made me so happy and confident. I recommend to everyone. Very happy gril.
I purchased a dress for my daughters prom. Due to covid restrictions we were not given the notice of previous years as everyone was unsure when lockdown would end.
I opted to pay the extra to have the dress "made to measure" it was the best decision I made. The dress arrived before the due date & it was beautifully made & fitted perfectly.
I ordered a dress from here for my my prom, once I received it the other week it was completely different to the photo. The seams werent stitched properly and the fabric felt awful. There was no stretch and was ripped in places. When I went to try it on it wouldnt come past my thighs yet I sent them my measurements and have quite a slim figure. This site charged me £130 and I fought to get my money back yet they only settled on £62 as I sent them photos of the rips. DO NOT BUY FROM HERE.
Very good qualiy good delivery and exactly what I wanted Thankyou very much. The website was easy to use and the shipping wasn't too expensive. The dress fit very well and I have fallen in love with it.
Bought a dress for my daughter for her prom. Used the size guide and ordered size 8, perfect fit, no need for alterations. Very happy, looks more expensive than it is.
Stunning dress, I ordered this dress in burgundy for prom and it came on time, the colour was beautiful and everyone loved it, will definitely be ordering from milly bridal again
I spent weeks looking for the perfect dress when I came across this dress in a store but sadly they didn't have my size and couldn't get it shipped in time for my dance! Someone told me about this site and luckily they had this dress (even in the color I wanted too).
I LOVE THIS DRESS and it's even cuter in person. It's super long on me but I'm only 5'2, the top fit me perfectly, I'm a 32 A and bought a size 0. It has pockets which makes it 10 x better. Also, it was delivered within three days. I'm absolutely in love with this dress so if you're thinking about buying it, DO IT! It's worth every cent.
This is a 100% authentic dress and I got lots of compliments on it! I wish I could upload a photo to show how stunning it is.
I love this dress! I got the skirt, and it's a little darker than the picture but so cute!
I bought this dress for my oldest daughter. I wasn't sure to buy it online because I was afraid the dress wouldn't fit but I send the measurements to MillyBridal and the dress fit perfectly. I really we commend this dress!
I have not ever had a dress professionally made for me. I would like to say THANK YOU SO MUCH to MillyBridal who was super kind and patient in gathering the specs for the dress. It means so much to work with someone who took that much time to ensure it was perfect and that it is. Thank you so much to MillyBridal. I may need to get another for my son's wedding!
Top quality dress, fit and materials use were perfect! My daughter looked absolutely stunning! The price was extremely reasonable and I will definitely be using this website again.
Lovely dress was great for prom would recommend it if you have a budget that your want to keep too without spending a lot.
Beautiful dress for prom loved it.However it was abit long when it arrived so it needed some alterations
Milly Bridal UK has the greatest prom and wedding gowns online. They have several gorgeous, cheap outfits for every occasion. Customer service is also polite and helpful. I loved their wedding dress.
It's so perfect and the material isn't itchy, it's just a dream, if you wanna feel beautiful then please get this dress, i can't even explain how much i love it
We were looking 3 bridesmaids dresses in yellow color, it was easier for us to order them online and of course cheaper. I started to look online, reading reviews, etc. Chinese stores offer a lot of different products... but you never know what you get. Most of the review saying that it's usually 50/50, therefore we decided to try with uk.millybridal.org. Why they? I guess I choose them only because they had good reviews as well. We ordered 3 dresses. The whole communication process from start to finish was with a customer service representative - Ashley. All my answers were responding in a timely manner. Do not forget about the time difference! I got the dresses month later. I was surprised, that they came exactly as pictured, well made! I'm very happy with my purchase!
I'm not a person why usually writes a review, but this time I decided to do it, because I know who brides are struggling these days and how hard is it to arrange everything, Personal thank you Ashley to make the purchasing process easier!
I've had no problems with this website or the quality of their dresses. The prices were reasonable and when I got my dress, it was exactly what I wanted, and delivered at a good time too.
The dress was of poor quality and did not fit properly. They have refused a refund. It is absolutely outrageous! Do not be tempted to buy from the company
Hello Lydia,
Thank you for taking the time to leave a review! I'm so sorry to hear that you were disappointed in the fit and quality of the dresses you ordered. We don't want you to feel obligated to keep products you're not happy with, so a member of our team has reached out via email in hopes of assisting you. You also can just send it directly to service@millybridal.org regarding this issue. We are eager to find a way to do so!
We appreciate you bringing this to our attention so that we can do our due diligence to prevent it from occurring in the future. We really hope to have been able to improve your experience and as a result your overall view of MillyBridal. If there is anything else we can assist with, please don't hesitate to be in touch with us.
Thank you again for taking the time to speak with us today!
Have a lovely day!
MillyBridal Customer Care
Just superb. Was worried to buy online a wedding dress, but i took a risk. The dress came on time. Very good quality fabric. Looks amazing. Thank you guys
DO NOT BUY FROM THIS COMPANY! The dress is different from the one in the picture. In the picture it's slightly stretchy so fits beautifully across the legs but the one sent is made of cotton so no stretch at all. The skirt part also has seams and is big. Also, it's very misleading as it has text next to the picture saying about returns but they won't let you return it. I fought and fought for a refund but they refused even though they admitted it was different!
I have ordered dress for my daughters prom, it was dress made to order but still it arrived pretty quickly, absolutely beautiful and perfect detailed, highly recommend
Milly Bridal UK has a rating of 4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress and good quality. Milly Bridal UK ranks 9th among Wedding Dresses sites.
Dear Daisy,
Thank you very much for being part of MillyBridal! We appreciate your business and hope to serve you again soon!
Best Regards,
MillyBridal Customer Care