UK MobileStore

Sent a faulty battery that was swollen. Was told to return at a cost to me. Returned but not refunded. Had to raise a paypal claim and still wasn't refunded for the postage to send back. Avoid them as they are rip off merchants! They are legally obliged to pay return but they wont. Have reported to trading standards.

This company is the worst I've ever had to deal with.The managing director having a conviction for selling fake goods doesn't exactly inspire confidence.
First of all they sent the wrong item. When I asked for a RMA they told me to just put return to sender on it.The post office wouldn't have that as it had been opened.
I received the correct item which then turned out to be faulty. After a couple of emails they finally sent the prepaid returns label. I returned both items the same day.
Since then they've ignored all my emails & not refunded my money. I've had to do a chargeback through my bank.
For future reference to others; if you have a visa card (credit or debit) your bank will do a chargeback. I thought it was just credit cards.

Disgraceful company. Fake Samsung battery, problems in receiving the item. Then problems with communication, then returned item recorded delivery as I knew they would say it wasn't received. So when I heard nothing back after the item was received, I tried continously to contact them. They gave me every excuse under the sun and now they have just resulted in completely ignoring me. So I am now out of pocket for the product, the cost we return postage and my refund.
AVOID AT ALL COSTS.

If I could give zero for this disgusting site and named Ahmed I would. Charger Not a legitimate Samsung as he told me. CAUGHT FIRE. Wont refund me keeps fobbing me off. STAY CLEAR.

Please read reviews before order it's fraud company I can't explain just because they put me in stress

I bought a battery replacement for my lumia 930 smartphone from these guys. The price was surprisingly good and they had all the right Nokia part numbers. I thought "hey, these guys must have some 'new old-stock' of these", so I bought one under the impression it would be a brand new item.

Unfortunately, it wasn't. That could hardly be further from the truth. I should note that at no point was there indication on their site listing that this was for anything other than a new and genuine part. I should also note that on checking their listing for the item again, any mention of "new" and "unused" have mysteriously vanished. Hmm!

The item was certainly an genuine Nokia made battery, but it wasn't brand new. Indeed, it just came loose in a massive DPD bag (with the 'packaging' box just floating around inside the bag, totally separate from the battery!) and was absolutely covered in crud, debris and detritus. It looked as if they had pulled it from a heavily used phone and just threw it in the bag without cleaning or inspection, packaging or even paperwork.
I'm not even going to test this battery, it's that disgusting. It wouldn't surprise me if it was either totally dead or if half the cells wouldn't hold a charge.

These guys are, at best, cowboys. Stay away.

Contacted customer services as headphones hadn't been received after almost a fortnight - delivery service poor as Interlink said they couldn't find address (though other delivery services could). Also they were given save place to leave parcel. UK Mobile Store said they had contacted Interlink lots of times - but we still weren't receiving deliveries. I was then contacted by UK- mobile store after I had given them 1 * review on Trust Pilot. He did not like it when I said that ultimately their company was at fault and needed to chase it up until resolved as I bought the headphones from them, the online retailer. He lost his temper and was racist and sexist in his abuse towards me using appalling swear words before slamming the phone down on me! Then sent me emails saying he was going to take me to court and claim damages! DO NOT BUY ANTHING FROM THIS COMPANY - truly shocking!