I received the item 15-days after it was dispatched. I found the customer service very unhelpful to begin with, and the responses were written like a child's text message service, with abbreviations and slang. I was even was threatened to be taken to court by one of their customer services personnel Ahmed.
It is dubious that the UK-Mobile Store only has a mobile number as their main company address.
I have now had the item delivered, but have been threatened by the company. Looking on the internet forums for the last several years, there have been many serious complaints from people.
An amateur operation, with questionable motives, possibly fraudulent. Avoid at all costs and stick to a more reputable retailer.