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Uggsonsaler
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uggsonsaler.com
Massachusetts
1 review
3 helpful votes
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Do not buy from this site
September 23, 2010

Do not buy from this site. Total scam. Fake boots that are worse than anything you can buy at Target. For this and any other site, google reviews of the site FIRST. I did, and found this collections of complaints. But too late. I already spent the $99 on my crappy pair of boots and am trying to work out with my credit card company to see if I can get my money back. Then I'm donating my boots at the local clothing drop off. At least someone will get a free pair of boots!

Date of experience: September 23, 2010
California
39 reviews
261 helpful votes
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If you are reading this review and looking for cheap uggs and think you can get them from this website or any other cheap ugg site, do yourself a favor and buy them at a real retail store. Online all you will find are sites like this that will steal your money or deliver fake uggs. I have learned here on sitejabber that if the word UGG is in the website name then the website is NOT endorsed by the real Uggs manufacturer. We need to shut these sites DOWN!

Date of experience: January 16, 2010
Massachusetts
1 review
2 helpful votes
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Total Scam
January 5, 2010

Total Scam. I entered two credit card #s, since the first one I entered, the screen went blank, so I assumed the card did not take, so I entered another card #, and it gave me a confirmation. On my first credit card bill, the amount was different than the second card's charged amount, and I was charged a $2.61 Foreign Transaction Fee. I initially got a response from them when I told them I needed a different size boot, but they said it would cost $40 -$50 to return them, and then another $20 to reship the new size. I reminded them That on their site they have a Hassle Free Return paragraph... to no avail. My next step is www.ic3.gov.

Date of experience: January 5, 2010
Washington
1 review
1 helpful vote
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This guy is a complete FRAUD! BUYER BEWARE! He said he shipped the product but to the wrong address. In reading other complaints on this site I see now that this is a way to scam people out of their money. I have reported this site to Paypal. You should report this site to your credit card companies.

Date of experience: January 6, 2010
New York
2 reviews
2 helpful votes
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Well, I did it too!
October 15, 2010

Well, I did it too! When something seems to good to be true, it usually is. I ordered 2 pair of classic short boots. The boots that came were at least one size too small, immitation lining, very stiff bottoms, not UGG like enough. You would think if these people were going to immitate the real thing, they would try to make it better. The tag in my classic short boots said classic tall. They didn't even get the label right.
I have learned a very expensive lesson. I hope that someone knows how to get rid of these kind of companies. I contacted pay pal and they couldn't help me. Shouldn't a warning come up when pay pal recognizes these fraudulent companies?
I guess that makes me mad enough to not use pay pal again. If I had only used my Amex...

Date of experience: October 15, 2010
Virginia
1 review
2 helpful votes
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This is definitely a scam
September 23, 2010

This is definitely a scam. I was sooooo close to ordering and when the payment site redirected to some china site and hung for a few seconds I got suspicious. I came here and saw all the warnings - thank you to everyone for posting the warnings. You saved me the money and the aggrevation.

Date of experience: September 23, 2010
Georgia
1 review
3 helpful votes
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I ordered a pair of boots from this website two weeks ago, received a tracking number about a week ago, and finally got my boots today. They are cheap counterfeits. I recommend filing a complaint online to your attorney general. My dad called the attorney general's office this morning and they said I will most likely get my money back in a couple weeks. This website is awful. I really wish I would have read the reviews before I ordered. Good luck to anyone else dealing with this, too!

Date of experience: December 30, 2009
New York
2 reviews
2 helpful votes
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I should of read these comments before I ordered the shoes too late now no address where to send them back no e-mails from anyone no information about them of any kind what a SCAM these people should be ashamed and I am contacting russian mafia to go pay visit to zheng xian so she forgets her mother name after they pay her a visit mf...

Date of experience: March 3, 2010
Utah
1 review
1 helpful vote
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I did not receive a confirmation number. My bank account was debited immediately. I placed my order 12/13 -- no boots and they have stopped responding to my emails. Total Scam!

Date of experience: January 7, 2010
Oregon
1 review
2 helpful votes
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I too wish I had seen this blog prior to ordering a gift pair of Uggs on the 7th of December. After many emails sent to them asking for a tracking number, they finally provided me a number but this order tracked to Columbus, OH, not to where my order was to go (Aiken, SC). Since then, I've sent them numerous emails asking how they will remedy and when they answer, it's like they didn't even read my message... they send some sort of illiterate canned response. I just contacted my credit card company and they will act once this order is 30 days old (in 4 days). I should know better. Always be sure to check the websites customer ratings prior to placing an order. This website has no such tool... red flag!

Date of experience: January 2, 2010
Massachusetts
1 review
7 helpful votes
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Horrible!
December 8, 2009

Horrible! This website is a knockoff ugg website, as I've purchased from here, and I got no reply when I tried to cancel, they have poor language. Just stay away, unless you want some Chinese guy to steal your money, and confidence.

Date of experience: December 8, 2009
Indiana
1 review
2 helpful votes
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I also ordered from this site on 12-10-09 havent got my boots got a tracking # that says they have been at Shanghai despatch sorting center for 3 days now. I wish i would of seen ur reviews b4 i order but didnt so i got sucked n my the prices too.

Date of experience: December 24, 2009
Pennsylvania
1 review
2 helpful votes
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Same thing that happened with jenny c. Happened with me. I got suspicious right away - no email confirmation, no tracking #. If i log into site, nothing shows ordered on my acct. I contact my credit card today and advised them. Just sick about this - i always check contact info on sites before i give out my credit card - but i got really happy about the prices - christmas presents for my girls. Please, please, everyone stay away from this site!

Date of experience: December 16, 2009
New Jersey
1 review
7 helpful votes
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My mother ordered from this website and she was prompted in the confirmation email to follow a link to pay for the ugg boots, she just purchased! This website is a scam. I have been emailing the company and they refuse to let me cancel my order when i just placed it! If you have trouble here is the main email that i just actually got a response from.
*******@hotmail.com

I have been emailing him all day and when i asked to cancel he just told me don't worry they will be there before christmas! Any one have any idea who we can contact to get this site shut down to avoid more scam on american citizens.!?

Date of experience: December 15, 2009
New York
1 review
1 helpful vote
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Has anyone received thier order yet? I have had communications thru email with someone telling me my order was shipped and even provided me with a tracking number. I check the tracking number and no luck. I purchased my boots 12/10/09. Like everyone else wish I researched the website before I made a purchase

Date of experience: December 17, 2009
New Jersey
2 reviews
1 helpful vote
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I have rec'd my boots today {12/26} they r real and i love them. I don't know y it is so hit /miss w/this seller unless he is just starting up his business and needs some time. I still would be wary as the site doesn't have secure status and the delivery time was way off. Good luck to everyone else.

Please stay away. I was "alittle" suspicious but on the 13th when i ordered i didn't find any negatives :( now i am positive it's a scam. So much trouble trying to cx {never could} and then report to paypal and CC. Please, please buyer beware.

Date of experience: December 16, 2009
Arkansas
1 review
2 helpful votes
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I too believe this site to be fraudulent. Fortunately, I used PayPal to make my purchase! I have filed a claim with them and included this site so that they could see for themselves the problems others are having with uggsonsaler.com.

Date of experience: December 11, 2009
GB
9 reviews
55 helpful votes
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Well done zheng xian from Putain... youve created the worst fake ugg site going... oh heres information on the site...

Administrative Contact:
Name: zheng xian
Organization: zhengxian
Address: china
City: putian
Province/State: Fujian
Country: putian
Postal Code: *******
Phone Number: 86-10-*******
Fax: 86-10-*******
Email: *******@163.com

Date of experience: January 7, 2010
Washington
67 reviews
1003 helpful votes
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Add me to the list of people who got ripped off from this "company". Why oh why do not I came to Site jabber FIRST before buying?

Add me to the chorus of complainers about this retailer. Ugh!

Date of experience: July 20, 2010
Arizona
1 review
4 helpful votes
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DO NOT BUY!
December 2, 2009

DO NOT BUY! They are fake. Website claims full refund if not satisfied and now they won't give me a return address and are saying they can't refund the item. They are saying I can purchase another pair at a discount!

Date of experience: December 2, 2009

Overview

The company has garnered a predominantly negative reputation, with numerous customers labeling it a scam due to the delivery of counterfeit products and poor customer service. Common complaints include issues with receiving incorrect items, unresponsive support, and difficulties in obtaining refunds or returns. While a few customers reported receiving genuine products, these instances appear to be exceptions rather than the norm. Overall, the feedback highlights significant concerns regarding product authenticity, reliability, and customer support, suggesting a critical need for the company to improve its practices and regain customer trust.

This summary is generated by AI, based on text from customer reviews