Do not buy from this site. Total scam. Fake boots that are worse than anything you can buy at Target. For this and any other site, google reviews of the site FIRST. I did, and found this collections of complaints. But too late. I already spent the $99 on my crappy pair of boots and am trying to work out with my credit card company to see if I can get my money back. Then I'm donating my boots at the local clothing drop off. At least someone will get a free pair of boots!
If you are reading this review and looking for cheap uggs and think you can get them from this website or any other cheap ugg site, do yourself a favor and buy them at a real retail store. Online all you will find are sites like this that will steal your money or deliver fake uggs. I have learned here on sitejabber that if the word UGG is in the website name then the website is NOT endorsed by the real Uggs manufacturer. We need to shut these sites DOWN!
Total Scam. I entered two credit card #s, since the first one I entered, the screen went blank, so I assumed the card did not take, so I entered another card #, and it gave me a confirmation. On my first credit card bill, the amount was different than the second card's charged amount, and I was charged a $2.61 Foreign Transaction Fee. I initially got a response from them when I told them I needed a different size boot, but they said it would cost $40 -$50 to return them, and then another $20 to reship the new size. I reminded them That on their site they have a Hassle Free Return paragraph... to no avail. My next step is www.ic3.gov.
This guy is a complete FRAUD! BUYER BEWARE! He said he shipped the product but to the wrong address. In reading other complaints on this site I see now that this is a way to scam people out of their money. I have reported this site to Paypal. You should report this site to your credit card companies.
Well, I did it too! When something seems to good to be true, it usually is. I ordered 2 pair of classic short boots. The boots that came were at least one size too small, immitation lining, very stiff bottoms, not UGG like enough. You would think if these people were going to immitate the real thing, they would try to make it better. The tag in my classic short boots said classic tall. They didn't even get the label right.
I have learned a very expensive lesson. I hope that someone knows how to get rid of these kind of companies. I contacted pay pal and they couldn't help me. Shouldn't a warning come up when pay pal recognizes these fraudulent companies?
I guess that makes me mad enough to not use pay pal again. If I had only used my Amex...
This is definitely a scam. I was sooooo close to ordering and when the payment site redirected to some china site and hung for a few seconds I got suspicious. I came here and saw all the warnings - thank you to everyone for posting the warnings. You saved me the money and the aggrevation.
I ordered a pair of boots from this website two weeks ago, received a tracking number about a week ago, and finally got my boots today. They are cheap counterfeits. I recommend filing a complaint online to your attorney general. My dad called the attorney general's office this morning and they said I will most likely get my money back in a couple weeks. This website is awful. I really wish I would have read the reviews before I ordered. Good luck to anyone else dealing with this, too!
I should of read these comments before I ordered the shoes too late now no address where to send them back no e-mails from anyone no information about them of any kind what a SCAM these people should be ashamed and I am contacting russian mafia to go pay visit to zheng xian so she forgets her mother name after they pay her a visit mf...
I did not receive a confirmation number. My bank account was debited immediately. I placed my order 12/13 -- no boots and they have stopped responding to my emails. Total Scam!
I too wish I had seen this blog prior to ordering a gift pair of Uggs on the 7th of December. After many emails sent to them asking for a tracking number, they finally provided me a number but this order tracked to Columbus, OH, not to where my order was to go (Aiken, SC). Since then, I've sent them numerous emails asking how they will remedy and when they answer, it's like they didn't even read my message... they send some sort of illiterate canned response. I just contacted my credit card company and they will act once this order is 30 days old (in 4 days). I should know better. Always be sure to check the websites customer ratings prior to placing an order. This website has no such tool... red flag!
Horrible! This website is a knockoff ugg website, as I've purchased from here, and I got no reply when I tried to cancel, they have poor language. Just stay away, unless you want some Chinese guy to steal your money, and confidence.
I also ordered from this site on 12-10-09 havent got my boots got a tracking # that says they have been at Shanghai despatch sorting center for 3 days now. I wish i would of seen ur reviews b4 i order but didnt so i got sucked n my the prices too.
Same thing that happened with jenny c. Happened with me. I got suspicious right away - no email confirmation, no tracking #. If i log into site, nothing shows ordered on my acct. I contact my credit card today and advised them. Just sick about this - i always check contact info on sites before i give out my credit card - but i got really happy about the prices - christmas presents for my girls. Please, please, everyone stay away from this site!
My mother ordered from this website and she was prompted in the confirmation email to follow a link to pay for the ugg boots, she just purchased! This website is a scam. I have been emailing the company and they refuse to let me cancel my order when i just placed it! If you have trouble here is the main email that i just actually got a response from.
*******@hotmail.com
I have been emailing him all day and when i asked to cancel he just told me don't worry they will be there before christmas! Any one have any idea who we can contact to get this site shut down to avoid more scam on american citizens.!?
Has anyone received thier order yet? I have had communications thru email with someone telling me my order was shipped and even provided me with a tracking number. I check the tracking number and no luck. I purchased my boots 12/10/09. Like everyone else wish I researched the website before I made a purchase
I have rec'd my boots today {12/26} they r real and i love them. I don't know y it is so hit /miss w/this seller unless he is just starting up his business and needs some time. I still would be wary as the site doesn't have secure status and the delivery time was way off. Good luck to everyone else.
Please stay away. I was "alittle" suspicious but on the 13th when i ordered i didn't find any negatives :( now i am positive it's a scam. So much trouble trying to cx {never could} and then report to paypal and CC. Please, please buyer beware.
I too believe this site to be fraudulent. Fortunately, I used PayPal to make my purchase! I have filed a claim with them and included this site so that they could see for themselves the problems others are having with uggsonsaler.com.
Well done zheng xian from Putain... youve created the worst fake ugg site going... oh heres information on the site...
Administrative Contact:
Name: zheng xian
Organization: zhengxian
Address: china
City: putian
Province/State: Fujian
Country: putian
Postal Code: *******
Phone Number: 86-10-*******
Fax: 86-10-*******
Email: *******@163.com
Add me to the list of people who got ripped off from this "company". Why oh why do not I came to Site jabber FIRST before buying?
Add me to the chorus of complainers about this retailer. Ugh!
DO NOT BUY! They are fake. Website claims full refund if not satisfied and now they won't give me a return address and are saying they can't refund the item. They are saying I can purchase another pair at a discount!
Answer: I just orderd a pair here a few days ago I am just reading this now and am freaking out what should I do?
The company has garnered a predominantly negative reputation, with numerous customers labeling it a scam due to the delivery of counterfeit products and poor customer service. Common complaints include issues with receiving incorrect items, unresponsive support, and difficulties in obtaining refunds or returns. While a few customers reported receiving genuine products, these instances appear to be exceptions rather than the norm. Overall, the feedback highlights significant concerns regarding product authenticity, reliability, and customer support, suggesting a critical need for the company to improve its practices and regain customer trust.
This summary is generated by AI, based on text from customer reviews