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Uggsonsaler
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website thubmnail of Uggsonsaler
uggsonsaler.com
New York
1 review
3 helpful votes
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I placed an order
December 15, 2009

I placed an order. Instead of giving me a confirmation number it bounced me back to the main menu. When I tried to get back to the confirmation page my order was changed to two pairs of boots. I have tried to reach them to no avail. The cmenpay site did not work. I have notified my credit company. They suggested changing my card so that they cannot charge me again.

Date of experience: December 15, 2009
California
1 review
1 helpful vote
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This email scammed me as well, i thought i was getting a deal and was also suspicious about the site but still was sucked in by the price of the boots, once i placed my order the site screen went blank so i didn't even know if i got my order, then i checked my bank account and it had gone through so i went and registered onlline at the site and went to my account, there was NOTHING, said my recent orders are ZERO... i instantly kept sending emails and got a response with my confirmation number and tracked it to china customs, 3 weeks later i got my boots and found out they are not the real thing. They are fake and i am not sure how they are able to do this legally. I don't have a lot of money so this was upsetting to me and my daughter wanted these more than anything for xmas so now she is upset. PLEASE CONSUMER BEWARE! If anyone can tell me a success story on how they got their money refunded please let me know, i want to buy my daughter the real deal.

Date of experience: January 7, 2010
Pennsylvania
1 review
0 helpful votes
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Ok so i posted before ordered boots got a total run aorund wrong tracking number blah blah but my boots did come today and i must say if they are knockoffs they are amazing! Im totally happy not so much their customer service and these reviews made me totally nervous but all in all im happy now

Date of experience: January 5, 2010
Virginia
1 review
1 helpful vote
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Well i did order these boots on the 9th of DECEMBER. I did not read the reviews before I got them as I should of. Weird thing on the 24th I received the box in the mail from China... really thinking they were probably fake or knock offs. I'm still not sure if they are. But i went to a site that helps you spot fake ones. And i researched what they told me to look for and these boots seem like real UGG boots... I guess only time will tell unless i take them into a UGG RETAILER TO KNOW FOR SURE. BUT IN MY EYES PAY THE EXTRA DOLLARS SO YOU KNOW YOU'LL BE GETTING REAL ONES.

Date of experience: December 25, 2009
China
2 reviews
0 helpful votes
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The website is very beautiful, the shoes is nice, the price is nice too, i know what i pay what i get, so i like the shoes

Date of experience: December 30, 2009
New York
1 review
2 helpful votes
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They are a hoax
January 29, 2010

They are a hoax. They are not authentic boots. I didn't receive what I ordered and the word Australia was spelled incorrectly in the back where the fake UGG tag was placed. DON"T BUY

Date of experience: January 29, 2010
Pennsylvania
1 review
2 helpful votes
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I just bought uggs from this company lastnight got suspicious after the weird email response asking me to pay for my boots a second time. Emailed both emails i have asking to cancel order. I guess I am going to have to wait and see what happens next. How can people do this to other people its disgusting. This was an expensive venture for me and now i'm looking at chasing around money for awhile before anything happens. Will keep everyone updated wish me luck and good luc kto all of you fighting

As of 12/31 2weeks since my order no boots 2 different tracking numbers one delivered to michigan the other still in shanghai since 12/22. They keep saying theya re coming won't give me a return address. I've filed a dispute with paypal don't know where that will go. Don't buy from this people

Date of experience: December 18, 2009
Australia
36 reviews
210 helpful votes
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It's unfair that people loose out on sites like this the best you can do is educate yourself.

Now what baffles me is why australia is known for ugg boots, obviously a well marketed business and of course great product but australia isn't a wetland it's a red rock, sunny as hell with blistering summers and i read winter isn't that cold anyway.

Wetlands, rich green paddocks that go for miles, and covered by sheep, I'm talking about New Zealand, obviously not a huge fan of marketing and or the mass's a company called canterburyleather.com make the best damn ugg's i've ever had the privilege of wearing, if your serious about getting a quality pair of boots for winter. Track down these guys. There not cheap. Mine were $200 NZD check the currency market, it comes down to about $US170 roughly. I've reviewed there site which doesn't have a store so write to them so they can help you track down a pair. The the real deal i can't stress this enough, why? Because ugg has it's own heading in the review topic list which i thinks hilarious. To me thats like having a problem sourcing a proper can opener.

Any wetland country is bound to have a renowned ugg boot brand, thats speculation but i'm sticking by it because it makes perfect sense.

I'm not affiliated with any of the sites i review and if i was i'd have to own ikea.com or something haha cause i gave it major love? Ridiculous. By you visiting a site and making a purchase does not benefit me at all. I know girls love ugg so be grateful i just solved your problem.

Date of experience: December 10, 2010
New York
1 review
2 helpful votes
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Watch out for this people
December 18, 2009

Watch out for this people. Their website doesn't comfirm your order until they take your money from your card or account. There is no way of finding out if your payemnt went through or not unitl they send you a message saying they had shipped your order. There is no way to contact them, no phone, only email. It take them a whole day for them to return your emails. Very unresponsive. I ended up with two pairs of the same shoes, ended paying twice the amount of money. Their reponse to my email is a broken record of "sorry we already shipped that order." This people have a great scam going where you could end up with loosing lots of money. Please don't order form them.

Date of experience: December 18, 2009
Nevada
1 review
3 helpful votes
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A fraud, the claim to sell authentic UGG boots and do not. I have ordered, received the cheap copies and now cannot contact them. Although I paid through PayPal they are no help.

Date of experience: December 29, 2009
New Hampshire
1 review
2 helpful votes
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My mother got scammed trying to buy ugg boots for my neice. They told her that the boots did not go through customs, and that they would send another pair. Since then, they are not responding to her requests for the boots and her request for a refund. This has been going on since NOVEMBER! Fortunately she used her credit card so they can deal with this sleezy company. DO NOT BUY!

Date of experience: December 10, 2009
California
1 review
2 helpful votes
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I wish I would have read the reviews beforehand. I knew there was something fishy about this website! Ugh... guess I'm gonna have to wait to dispute since I just purchased boots not too long ago =(

Date of experience: December 11, 2009
New Jersey
1 review
3 helpful votes
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Have disputed my purchase through the credit card company. DO NOT BUY.
HERE IS THEIR PERSONAL EMAIL ADDRESS TO CONTACT THEM DIRECTLY. *******@hotmail.com;
I WAS LUCKY TO GET IT. I LOOKED IT UP THROUGH PAYPAL:

Date of experience: December 14, 2009
Pennsylvania
1 review
2 helpful votes
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Wish I saw this web site before I too was suckered in! Ordered my boots 12/12. Got an email 12/16 telling me boots shipped with a tracking number. 12/27 emailed site to find out where boots were and ON 12/29 and they said boots still in China. Lucky I called visa and I was credited my $78.00 I got one up on them! STAY AWAY THIS COMPANY IS FRAUD! CONTACT WWW.IC3.GOV TO REPORT THEM!

Date of experience: December 29, 2009
Massachusetts
1 review
3 helpful votes
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This site will not even accept emails anymore. I have been robbed by these people. This is such an illegal operation. No money back, no boots either. How can I get back at these people? Help!

Date of experience: December 23, 2009
Missouri
1 review
1 helpful vote
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I got ripped off as well
February 1, 2010

I got ripped off as well. Wish I had seen this review before I ordered. $#*! suckers. Fake $#*! bull$#*!

Date of experience: February 1, 2010
Indiana
1 review
3 helpful votes
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I feel like half the people on this site that are writing bad reviews! THIS SITE IS STRAIGHT UP FRAUD! BEWARE DO NOT BUY FROM THIS SITE... I really hope ones read reviews before they decide to buy ANYTHING FROM THIS SITE! I just went to the site, because I saw the low prices, interested at the prices I looked at some, and actually put a pair in my cart, before I actually bought them I emailed them requesting the fact that these are not FAKE AND ARE REAL UGG BOOTS! Do you know these people sent me an email with a conformation stating my bought the boots! Being silly when I put the boots into my cart I was really going to buy them and started filling out the needed info, something clicked in my head, READ REVIEWS ABOUT THIS SITE! So before I went through with the order I went and read some reviews, BOY! Was I glad I did! So I went back and it was on another screen stating the order was processed! I NEVER APPROVED IT! WHAT IN THE WORLD! I immediately called my credit card company, not only did they charge me but the OVER CHARGED ME! I consider this fraud, and my credit card took care of it for me. Even my credit card company that this was little funny, they have no contact number or really no good contact information at all for that fact! On their site they say they have live chat! (FAKE) I WOULD REALLY SAY DO NOT BUY FROM! You may not have the chance to get out of it as fast as I did!

Date of experience: October 21, 2010
New York
1 review
2 helpful votes
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DONT BUY NO ONE TO CONTACT. THOUGHT TO GOOD TO BE TRUE. WHEN YOU TRY TO CONTACT YOU ARE BROUGHT TO SOME CHINESE DOMAIN. WISH I HAD READ COMMENTS PRIOR TO PURCHASING. FILING DISPUTE WITH CREDIT CARD COMPANY.

Date of experience: December 13, 2009
Illinois
1 review
2 helpful votes
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DO NOT BUY ANYTHNG
December 11, 2009

DO NOT BUY ANYTHNG - IT'S A SCAM! I AM TRYED TO CANCELL THROUGH PAYPAL - NO HELP - GOING STRAIGHT TO AMERICAN EXPRESS AND LETTING THEM HANDLE IT!

I did receive the boots today - I was surprised. Never got a email confirmation that the order was received or shipped. They actually look nice. But still a little suspect by the lack of communication from seller.

Date of experience: December 11, 2009
Delaware
1 review
4 helpful votes
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Horrible!
December 29, 2009

Horrible! This website is a knockoff ugg website, as I've purchased from here, and I got no reply, no confirmation email to follow. But at last I received my UGGS (DEFECTIVE, RIPPED FROM STITCHES.). Website claims full refund if not satisfied and now they won't give me a return address and are saying they can't refund the item. They are saying I can purchase another pair at a discount! They send me the link to pay again and they will send new pair. –AS In reality they send us defective UGGS shoe pair, I don't know if we will get again defective pair or not at all any shoe... I never received a confirmation number, tracking number first time so no way to return item for a refund or contact them.

I do not know that I can disputing w/ my credit card company? But I'll try with my credit card co. To find out if i get refund (my money back). I am filing complaint w/ FBI@ https://complaint.ic3.gov/ctf.aspx

DO NOT BUY FROM THESE THIEVES IN CHINA!

Date of experience: December 29, 2009

Overview

The company has garnered a predominantly negative reputation, with numerous customers labeling it a scam due to the delivery of counterfeit products and poor customer service. Common complaints include issues with receiving incorrect items, unresponsive support, and difficulties in obtaining refunds or returns. While a few customers reported receiving genuine products, these instances appear to be exceptions rather than the norm. Overall, the feedback highlights significant concerns regarding product authenticity, reliability, and customer support, suggesting a critical need for the company to improve its practices and regain customer trust.

This summary is generated by AI, based on text from customer reviews