Ty Ty Nursery

I bought several lombardy trees and one of them was dead when received. I planted it to see if it would come back but after a month nothing. I sent an email to them to request a credit and send me a good tree. It took them forever to respond and then they asked me to send photos of the tree with the bark scratched off. I did as they said and never received a credit only more emails of confusion. They don't respond or stand behind their return policy.

Ordered 8 3 year old table grape vines at $21.00 a vine. When received they were in terrible condition, one vine had two roots and the others no more than 5-6 roots. Not sure how a company who is supposedly selling THREE year old vines could consciously send them to a customer. When contacted their customer service department to express my concern regarding their product they promptly told me that two roots on a vine was more than acceptable? I've been growing wine grapes for years and have never seen or received a vine that resembled what I received from Ty Ty Nursery. Extremely outraged! Save your time, money and frustration and shop somewhere else. Hopefully you can purchase what you need locally so you can return your dead plants there.
Rick

Finest quality of trees I have received in a long time. Customer service was outstanding! They were helpful and timely in their results/responses. I would highly recommend Ty Ty Nursery for any and all tree purchases.

Wish I could give them zero stars honestly. After ordering 5 flowering pear trees, and literally having them jammed into the box with limbs broken, only 3 survived. I've planted well over 100 trees this year alone, so I'm well versed in shock and adaptation. Aside from that, one the "trees" was literally a straight twig with zero branching. Reading all the reviews AFTER this had me worried because the reviews claimed they never respond. Well when they did respond I was immediately relieved, but for about 5 seconds as Marlene told me they will eventually branch out and to be patient, meanwhile 3 are slowly throwing leafs. They then wanted a scratch test pic to prove it was dead and they would offer store credit. Now I have to wait to next spring to have to play catch up. It is what it is at this point, but they can shove their store credit up there a$$. Thank you for absolutely nothing TY TY!

I bought a bare root peach tree that was dead on arrival. I called and TyTy said that's how bare roots trees look so I planted it. A month later and no signs of life. They gave me store credit for the tree, but not all the one-time-use accessories I bought and used to plant the tree.

I'll never buy from them again.

My Grape vine arrived dead. Brittle, hollow, and old. I cried. I lost $75. Then I started to read all the reviews on the internet about this company and I cried even harder. Unfortunately, I am one of the people that got scammed. I will never buy from TY TY again, and I will try to post my review as many places as possible to warn as many people as I can. They also preview and approve all of their reviews before posting on their website, which ia why you will only see good reviews. I do not see how this company has lasted this long. But hopefully it wont last much longer once enough people find out. Take care.

I purchased a tree on March 5th and planted it immediately upon delivery. 1 1/2 months later it shows no signs of life. I notified Ty Ty and they got back to me a week later and said to wait longer. A month later still nothing and they did not respond. I sent photos of the tree. I heard nothing for 2 weeks. Until Jordan emailed me that they are short handed and very busy handling new clients. Now the items are in the garbage can and I promise to only buy locally for reputable companies. Sincerely Jon Flodstrom

A tree I bought from them last spring died last year despite my doing everything you should do to transplant the tree. They gave me a $23 credit, but then told me I had to spend $40 to place an order online. They refused to credit me the $23 or just ship a replacement tree. I guess this is the price you pay for doing business with a "cheap" supplier... You get cheap service!

In 2020 I ordered a semi-dwarf black tartarian cherry tree and a dwarf North Star cherry tree from Ty Ty and planted them in the spring of 2021. I was suspicious then that at least one of the trees was incorrect because they were the same size, looked alike and had the same color paint markings. I planted them anyway because they appeared healthy and the name tags were per order. Now, 3 years later, both trees are doing well but I am convinced that both are black tartarian. I don't know if Ty Ty or their supplier was responsible for the mistake, or if it was intentional, but I am very disappointed. A mix-up in a fruit tree order takes years to become evident and can cause even more years delay in fruit production because of pollination issues. I have not contacted Ty Ty regarding this issue since I did not keep the proof of purchase.

Two month update. Two of six fruit trees pretty much dead sticks. Birds of Paradise also dead. Compare with locally purchased Bird of Paradise. Grapes growing, but do not look 2-3 years old. Local Nurseries provided fair better quality in terms of condition and size. Prices from TyTy were more than twice local prices. DO NOT BUY FROM TYTY.

Purchased 2 expensive Large Paw Paw Trees from Ty Ty Nursery years ago & they did not survive even one year. The seller was uncaring and refused to do anything about it. I'd never purchase anything from them again. (Note: I had also purchased several small Paw Paw Trees from another seller-source, which did survive).

I purchase two trees(plum) on damsom the other Santa Rosa Plum...both trees appeared dead, but I planted them just in case,,,two weeks later,,no buds,,,etc,,,Called them up, they asked me to send pictures,,,sent them the pictures, they asked me to scrape the bark of the tree to prove it was dead,,
Apparently, they had no desire to refund or send more trees. I ordered trees from another vendor that I had used for years. I have had fruit trees for over 40 years never encountered such lousy service.
Beware!

I bought a Cherry Tree in May that I immediately planted at arrival. The Tree was watered regularly but died. I have reached out to customer service to ask for a replacement and recieved a long email about plant insurance but no replacement. Apparently you have to get plant insurance for Ty Ty Nursery to stand behind their products. They do have a Return policy but the customer is responsible for the total return shipping cost and have to pay a 15% restocking fee. So I purchase the Cherry Tree for 100 dollars and would have to pay 15 dollars and pay shipping to try to get my money back. I have purchased Apple Trees from Stark Brothers Nursery which was also a bare root tree and was very satisfied. They offer a full 1 year guarantee on all trees that are sold and will send you a replacement tree if they are notified that a tree or plant died. If you buy from this Nursery there is a good possibility that you will be throwing your money away.

The plants arrived near death. The mimosa was a stick and a nub for roots and is STILL nothing more than a stick. The evergreen... well see the pic. They give you the run around on their 'supposed' 1 year guaranteed. DO NOT BUY FROM THIS COMPANY!

Drive 107.miles and gate locked on Saturday, make phone call and lady says not open to public after reading reviews going home we won't be making this trip again

We ordered 4 trees from Ty Ty on 4/1/2023, They did not look good at all when they arrived, and they are far far from what we paid for.

1. A paw paw tree------it has been looking sick upon arrival. The leaves had brown spots and holes. After being in the ground for almost 3 months, it has shown no sign of growth, even the tip turned brown and died out. It looks like someone with a Chronic disease.

The Customer's service lady said since the paw paw tree is not dead, they could not do anything about it.

2.A Loquat tree----- We paid almost $130 for a 5-6 feet tall loquat tree, hoping that it would bear fruit sooner. Yet we got a tree so thin, tilted and weak that it has to be supported by a bamboo stick! What is worse, not only did it come with only a few leaves on, but almost all the leaves had big brown spots on! There is no way that it can hold any fruit!

Customer's service lady said that the brown spots were due to the iron in our water system and they refused to do anything about what they sent to me. And she refused to say anything about the weak and tilted trunk.

3. A Pakistan mulberry tree-----The mulberry tree's price was $175.75, We ordered it because their website said it's a bearing tree. But we got a tall stick with only 4 leaves on it. After almost 3 months, a few pale leaves are all we have now.

Customer's service lady said that we should not expect to get fruit the first year.

Conclusion: Ty Ty nursery is a rip off! And they do everything to tell you that as long as your tree is not dead, no matter how sick the trees look, it is the customer's problem.

Dead "fruit bearing" mulberry bush that left their property with leaves and arrived dead. Customer service claimed the dead spotted leaves were a result of their sprinkler system? I bought 10 trees, all dormant except the one that's dead. Horrible customer service. Go to Fast Growing Trees

I purchased 3 trees (Japanese Magnolia, Flowering Cherry, and Pink Dogwood) and 1 shrub (Beautyberry) from TyTyGa in May, 2022. The Pink Dogwood and Flowering Cherry trees looked very good on receipt, the Magnolia and Beautyberry, not so much. However, by the end of the summer, all had leafed out and were looking great. Over the winter, half the branches of the Beautyberry and the Japanese Magnolia died. TyTyGa refunded my full purchase price on those, exactly as promised. The other trees are growing and doing great, and even the remaining branches of the Beautyberry and Magnolia actually turned out to be viable. Overall, I am very happy with the quality and especially the price and customer service, and I plan to purchase more plants from them.

If I could give them negative stars I would. DO NOT BUY FROM THEM! They will send you DEAD trees and tell you they are just dormant. Planted and did everything needed. They NEVER grew. The other fruit trees from the local nursery however PERFECT. Survived the harsh winter but the "dormant" TYTY $hit trees... nothing. DO NOT waste your money with them.