Never have I been shipped trees with smaller root balls. If they survive it will be a miracle.
And the "Jumbo Blooming Size" clivia bulb I received was downright pitiful. If what I got was a Jumbo, it would take a microscope to see the regular sized one.
I wish I had read the independent reviews before ordering. They did send me their typical response -- send photos and we will evaluate. I didn't bother as too much trouble and from looking at other reviews, no refunds ever made -- just hoops to jump through.