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Pennsylvania
28 reviews
144 helpful votes
Follow Francis T L.
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Granted that I haven't been on Twitch in quite a while, but I have to put in my two cents on this platform. They ban Asmongold for speaking his mind about what's going on in the Middle East, but they promote some extremists with one wishing for our brave soldiers of the United States to get PTSD! What kind of twisted logic is that?! Update: After so much backlash, they have finally banned some of the extremists. But, the damage has already been done. Twitch is trash!

Date of experience: October 23, 2024
Pennsylvania
12 reviews
28 helpful votes
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Twitch Rhymes with "Bait and Switch"
November 11, 2022

It seems Twitch is currently engaged in a "bait & switch" scam. In spite of the fact that I PAID for subscriptions because I was promised an AD-FREE experience for doing so, I continue to be inundated with ads on channels to which I subscribed. Twitch's response to my complaint was your typical scammer "Trust us - we're working on it". I refuse to subscribe to any more channels until Twitch corrects this. Nor will I re-scribe when the current ones expire. I'd rather tip content creators directly in order to support them. (But knowing how greedy Twitch is, it wouldn't surprise me if they remove that option from their platform.)

Date of experience: November 11, 2022
California
3 reviews
3 helpful votes
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Twitch = FRUSTRATION
December 8, 2022

If you love listening to your content with random interruptions in the middle of crucial moments of your programming then Twitch is the streaming service for you. Nothing like listening to a comedian telling a joke only to have Twitch cut in and air silence as part of their advertising, so you never get to hear the comedian's punchline. Fabulous! Twitch sucks.

Date of experience: December 8, 2022
Australia
2 reviews
5 helpful votes
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Worst website
October 30, 2022

One of the worst websites i ever been on
The streamers on there are very rude and nasty as well and quick to bully you as well
Yet quick to take your money and they nag you to follow them up
As i would avoid this website all together and go else way as i dont like how they ask for a code or some streamers only have followers only rubbish and $#*! website. Avoid if you can and go on youtube or live. Me or younow if u want to stream much better and they have better mods and younow give free coins like live.me where twitch tv is a con as you have to buy them what a rip off, as it suprice this website still going,

Date of experience: October 30, 2022
Oregon
12 reviews
35 helpful votes
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Good streaming service
October 23, 2018

This site provides (probably) one of the best ways to stream in a large, more interactive way than other sites. (such as YT) Plus, thanks to the application I can actually have an easier way to enhance my gaming experience without having to worry about certain mod installations (namely Minecraft).

Date of experience: October 22, 2018
Ireland
1 review
5 helpful votes
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Thieves
November 2, 2022

Steal your money then refuse to help through emails! No contact phone number either.
Avoid if possible also never give them access to your bank account/PayPal.

Date of experience: November 2, 2022
Illinois
2 reviews
3 helpful votes
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Let's be short and blunt here, save you time and tell you exactly as it is.

Twitch's customer service is complete and utter trash incapable of handling a ticket, doing it at a decent time, and still marking the "unresolved ticket" as "resolved." Even when the ticket exposes simple or obvious and unnecessary bugs on their website, it is just brushed off and marked resolved. They are just persistent and continuous problems ignored by twitch while customer service continues to do absolutely nothing to inform their IT, if they even have that department.

Date of experience: December 22, 2020
Portugal
1 review
4 helpful votes
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Trash Company, Greed
February 4, 2021

Trash site finding new ways to take money that creators get and put it in their own pockets. Absolutely atrocious. Absolutely not recommended for anyone that cares about the well being of the people they are watching. Do not spend any money, unless you are giving it directly to the streamer.

Date of experience: February 4, 2021
Canada
1 review
3 helpful votes
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Garbage
April 18, 2020

Filled with garbage people who make a living off sitting on their lazy arses, Any girl can be naked as long as they paint their body? Ight let your children watch that, Also if you have an account you cant log in?

Date of experience: April 18, 2020
GB
2 reviews
2 helpful votes
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Twitch has improved a lot in the last few years. It has become a lot easier to look for some oddly specific subjects thanks to the new community features and keyword filtering. Its definitely not just for gaming anymore.

Date of experience: November 2, 2018
North Carolina
1 review
7 helpful votes
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Fraud
October 30, 2017

I do not have an account with twitch nor have I even heard of twitch and I get a call from my bank telling me that twitch has charged my account 32 times in one day for $1.40. Can not get this handled because they don't have a number you can call. I am very upset. It fraud!..

Date of experience: October 30, 2017
Nevada
3 reviews
6 helpful votes
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Twitch is amazing
February 7, 2019

Twitch allows people who like video games like myself to make some money from playing them along with forming great communities in the process. I strongly recommend trying it out. I also like the bit donation feature as it allows you to support your favorite streamer. As eSports develops into a bigger industry I think that Twitch is amazing. Also, the twitch prime rewards are great too! P.S. Go check out twitch.tv/squatingdog

Date of experience: February 6, 2019
Florida
5 reviews
4 helpful votes
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As someone that does find entertainment in watching speedruns, I can definitely say without a doubt that Twitch has a lot to improve upon to make it a nice experience. They need to optimize their code to be less resource-intensive as there are times when the website causes any web browser I use to hang. The delay between what the viewer sees and what the streamer is doing is quite detrimental to the live experience. There are other websites out there that are able to deliver a more live experience.

Date of experience: June 27, 2016
Wisconsin
1 review
1 helpful vote
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I got bullied multiple times by streamers and viewers for being disabled and for my race as well. They never stop the bullying and seem to use that to bring in viewers because viewers like bullying.

Date of experience: February 28, 2024
Ireland
3 reviews
4 helpful votes
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I used Twitch for a couple of months during lockdown. Things were ok, I noticed some dodgy stuff in 'Just Chatting' but overall it helped me with lockdown boredom and I even tipped some streamers.
Then George Floyd was murdered and the world went nuts. I completely support the protests 100%, but the riots sickened me. And then I saw the riots streamed live on twitch, with TWITCH streamers eating snacks and shouting support for the riots. Meanwhile business's are burned and so on.
Twitch has a disgusting business model and I hope Mixer leaves them in the dust.

Date of experience: June 22, 2020
Canada
1 review
1 helpful vote
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This is the dumbest app ever made, somehow my account isnt on their anymore, cant make a new one says i make the account too fast like what kind of app wont let you make an account because you created it too quickly… such a stupid company who just wastes peoples time.

Date of experience: February 10, 2022
California
3 reviews
8 helpful votes
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Very bad customer service they just added a new feature to were the people who are getting paid by them get screwed over. If you have a subcribe button or run ads for your own channel they can now buy a feature that makes it not show up on everypage. Basicly what this is coming down to is that people are just ganna turn ad blocker on 24/7 and no one that gets paid to stream will be gaining anything. From what i hear the pay is very low also even if you can pull a number of 800-1800 people u would have to run ads every 1 mins just to make a decent amount. So as far as this site go's it started out great but the new feature is horrible.

Date of experience: March 24, 2013
Georgia
3 reviews
3 helpful votes
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I lost $45
October 17, 2021

I lost $45. Like three month in unvolunteered month i only signup for one month and than charge me $20 for only for one month but i not sub to the channel they took my money and ran with it. 4.99 more like $20 for a sub but i not sub to the channel lease make me a sub to the channel

Date of experience: October 17, 2021
Pennsylvania
1 review
0 helpful votes
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YOU CANT SELECT CATEGORIES WITHOUT THE APP FAILING 1 STAR U WANT 50 CHARACTERS TO MAKE THIS REVIEW HELPFUL? THAT WINDOW U ADDED WITH NEW FEATURES IT'S BROKEN I HOPE IT HELPS

Date of experience: October 9, 2023
Germany
1 review
3 helpful votes
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Twitch is a scam
August 16, 2023

Twitch is scamming platform, they are unethical and unprofessional. They will prey on your money and yet sleep in peace...Please do not sign up to this site...
Witch is scamming platform, they are unethical and unprofessional. They will prey on your money and yet sleep in peace...Please do not sign up to this site...
Payment process is a joke, there is no verification and if you cancel the payment before it went through the payment will just go through and twitch will blame you in doing so. There is no payment verification when signup for the billing agreement with paypal, its just basic professional ethics to have some form of window or check to know if the user has inputed the right amount but twitch doesnt do this... they will happily take your money and blame you...they are just scammers... I absolutely dont recommend this platform...i lost 400 euro just because i enterred the wrong number of subs and yet i hit the cancel button before the payment went through, in my opinion this is a techinical glitch but twitch just brushed it off... there is no live chat or phone number to get proper support, their current online form is a big joke... Plus they take a lot of commissions and streamers barely get any, this is total preying from both viewers and streamers... please dont sign up!

Date of experience: August 16, 2023

Overview

Twitch has a rating of 2 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Twitch ranks 292nd among Videos sites.

service
18
value
19
shipping
12
returns
14
quality
17